Workshop Manager

**We do this to better understand how visitors use our site and to offer you a more personal experience. Please see our for more information.**Workshop Manager page is loaded## Workshop Managerlocations: Port Hedland: AU/_WA/_NWW Northwest Workshops (Karratha)time type: Full timeposted on: Posted Todayjob requisition id: R000074172**About Toll Group**At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.Being a global organisation managing 13,000 fleet and machinery, we need to ensure that all these machines are efficient and safe for use. The Equipment team is responsible for fleet acquisitions, fleet management, international maintenance and continuous improvement so that Toll can continue to provide service quality.**Workshop Manager – North-West WA**Toll Group is seeking a committed Workshop Manager for our **Karratha, Dampier and Port Hedland Workshops**. The role involves overseeing workshop performance, vehicle and equipment maintenance, cost recovery, quality, and compliance.You will ensure the workshop operates safely, efficiently, and meets customer expectations while fostering staff development, maximising profitability, and promoting safety and continuous improvement. Strong trade knowledge, communication skills, flexibility, and expertise in workshop operations are essential.This leadership role combines customer service excellence and operational efficiency, requiring high standards and a focus on safe and effective site management.**What we offer –*** Attractive salary package with additional allowances for working in North-West WA.* Newly built state-of-the-Art workshop in Port Hedland equipped with the latest tools and technology.* Opportunities for professional development and progression within Toll Group, a globally recognised leader in transport and logistics.* Be part of a company with a strong safety-first culture and commitment to employee well-being.**Duties and Responsibilities / a day in the life of the Workshop Manager –*** Manage daily activities of Toll employees and ensure that all work and is performed safely and that an ongoing commitment to safety is maintained including proactive actions to identify and reduce workplace hazards.* Maintain staff job results by coaching, counselling, and disciplining employees, planning, monitoring, and appraising job results.* Demonstrate exemplary safety leadership behaviours and monitor and promote HSES & QA programs, to achieve a safe and incident free culture.* Control workflow for minimum vehicle downtime and maximum workshop output.* Anticipate customer needs and identify opportunities to significantly enhance the breadth and quality of the service experience.* Ensure established work systems are in place and people can work effectively as individuals and as a team to achieve the standards and results in line with best practice.* Manage the carrying out of vehicle repair / job sign off on completion of a job and all administration functions thus to ensure the effective and efficient running of the workshop.**To be successful in this role you will have:*** Proven experience in a workshop management role within retail, transport or related industry.* Demonstrated ability working within a fast-paced team environment.* Good written and verbal communication skills.* Hold a flexible approach to business commitments.* Ensure that all work is performed safely and that an ongoing commitment to safety is maintained including proactive actions to identify and reduce workplace hazards.At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.www.careers.tollgroup.comYou must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.[](blob:https://tollgroup.wd5.myworkdayjobs.com/fe4fcea5-775f-4e71-8946-3de6282ed424)0:00 / 3:20We're on a mission to help move the businesses that move the world. With over 130 years' experience, Toll Group, proudly part of Japan Post, operates an extensive global logistics network, covering road, air, sea and rail across 500 locations in more than 27 countries.We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow through curiosity, with industry-leading training, alongside talented experts. Play a vital role to deliver what matters while taking on diverse challenges and new responsibilities to move you, our customers and our world further.Visit to learn more.
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