Front Office Coordinator

4 weeks ago

Brisbane, Queensland, Australia Bupaoptical Full time
Overview

- Significant Bupa product and service discounts - up to 40% health insurance discount + much more.
- Over 160 practices Australia wide - Move with us
- Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa
- Full-time permanent position in our modern Brisbane boutique practice

About the Practice

Our Bupa Dental Brisbane practice is well known for its cosmetic dentistry, orthodontics, implants and general dentistry. We are a solid, stable team looking for an experienced Front Office Coordinator as we prepare for a significant growth in customer volumes. Team dynamic is incredibly important to us in our 7-chair practice. You can find out more about our practice here.

The Opportunity

We have a versatile, exciting and rewarding opportunity at our Brisbane practice available for a Front Office Coordinator seeking permanent full-time and part-time work:

- Modern dental practice with 7 chairs running a wide range of dental treatments
- Friendly, fun and dedicated team
- No weekend work ever, regain work life balance
- Convenient bus stop out the front and close to central train station
- Meet and greet patients, providing a great first impression
- Lead a small team of two receptionists, reporting to the Practice Manager
- Book and amend appointments, answer the phone, update patient records
- Support the Practice Manager and clinical team with the smooth running of the practice
- Make patients aware of dental services and offers
- Handle payments
- Access sensitive information whilst maintaining patient confidentiality
- Provide high-end patient care; build and maintain relationships with all clients in a friendly and warm manner

You/'ll be

- Available to work Monday to Thursday, with a RDO on a Friday or Monday/Tuesday/Thursday work life balance
- Previous dental reception experience will be highly regarded but not essential; full training provided
- Suitable to a senior receptionist looking to take the next step in their career
- You are a motivated self-starter; this is a fast-paced and dynamic role
- Exceptional communication and interpersonal skills
- Passionate about customer service and patient care
- Organised with attention to detail
- Ability to build rapport with patients in a cheerful, light-hearted manner

Apply now; we/'ll be interviewing as soon as applications are received.

For successful candidates, a Working with Children Check permit is required as part of our mandatory background check screening process.

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