Head Waitstaff | Applejack Hospitality | Sydney

3 weeks ago

Council of the City of Sydney, Australia Applejack Hospitality Group Full time

Head Waitstaff | Applejack Hospitality | Sydney

Applejack Hospitality seeking a full time Section Waitstaff to join one of their 12 award winning venues. Great pay, good work environment & culture.

10th October 2025

bApplejack Hospitality is on the lookout for Head Section Waitstaff to join our family.

- Training & Progression plan
- Access to health and wellbeing resources and activities
- Flexible rostering
- Paid overtime and additional leave/time off

About the role

As Head Waitstaff, you will provide high-quality food and beverage service in a fast-paced environment, delivering exceptional customer experiences in line with our company standards.

Key Responsibilities

- Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards are maintained.
- Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.
- Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.
- Oversee and support junior wait staff, providing training, guidance, and feedback.
- Manage table allocations, coordinate with the kitchen and bar teams, and ensure efficient service delivery.
- Respond to and resolve guest concerns in a professional and timely manner.
- Ensure compliance with workplace health and safety, hygiene, and RSA requirements.
- Contribute to maintaining service standards and supporting overall restaurant operations.

Skills and Experience

- A minimum of two years’ relevant experience in a comparable restaurant environment.
- Strong knowledge of food and beverage service, including wine and cocktail service.
- Ability to work under pressure and handle high-volume service periods.
- Excellent communication and interpersonal skills.
- Commitment to delivering outstanding guest service.
- A current RSA (Responsible Service of Alcohol) certificate.

Salary and Conditions

This is a full-time position with an annual salary of $76,515 Grade 4+ plus superannuation, in accordance with industry standards. Weekend and evening work will be required.

Benefits & Rewards

- Work with a company that values inclusivity and cultural and gender equality
- Access to a range of learning development activities and career progression
- Dedicated mental health program, offering free one on one sessions
- Extensive & ongoing food and beverage training
- Competitive tip structure
- Paid overtime and additional leave/time off
- Company discount when you dine/ drink at any of our venues
- Social outings and events
- In-venue and company-wide incentives

To apply, submit your CV today or contact jobs@applejackhospitality.com.au to discuss the role confidentially.

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