▷ Urgent: Head Waitstaff | Applejack Hospitality | Sydney

6 hours ago

Council of the City of Sydney, Australia Applejack Hospitality Full time

Overview

Applejack Hospitality is on the lookout for Head Section Waitstaff to join our family. We offer great pay rates, a training and progression plan, access to health and wellbeing resources and activities, flexible rostering, and paid overtime and additional leave/time off.

We are seeking experienced Waitstaff to join our dynamic team across our premium dining venues in Sydney. Known for its incredible culture and family-like team morale, with team events throughout the year, great friends for life and fabulous discounts in all award-winning venues. Applejack runs some of Sydney's coolest bars and restaurants. These include:

- The Botanist, Kirribilli

- The Butler, Potts Point

- SoCal Sydney, Neutral Bay

- Bopp & Tone, CBD

- Forresters, Surry Hills

- RAFI, North Sydney

- Taphouse, Sydney

- UrbnSurf, Sydney Olympic Park

- Opera Bar, Sydney

About the role

As Head Waitstaff, you will provide high-quality food and beverage service in a fast-paced environment, delivering exceptional customer experiences in line with our company standards.

Responsibilities

- Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards are maintained.

- Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.

- Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.

- Oversee and support junior wait staff, providing training, guidance, and feedback.

- Manage table allocations, coordinate with the kitchen and bar teams, and ensure efficient service delivery.

- Respond to and resolve guest concerns in a professional and timely manner.

- Ensure compliance with workplace health and safety, hygiene, and RSA requirements.

- Contribute to maintaining service standards and supporting overall restaurant operations.

Skills and Experience

To Be Considered, You Must Have

- A minimum of two years’ relevant experience in a comparable restaurant environment.

- Strong knowledge of food and beverage service, including wine and cocktail service.

- Ability to work under pressure and handle high-volume service periods.

- Excellent communication and interpersonal skills.

- Commitment to delivering outstanding guest service.

- A current RSA (Responsible Service of Alcohol) certificate.

Salary and Conditions

This is a full-time position with an annual salary of $76,515 Grade 4+ plus superannuation, in accordance with industry standards. Weekend and evening work will be required.

Benefits

- Work with a company that values inclusivity and cultural and gender equality

- Access to a range of learning development activities and career progression

- Dedicated mental health program, offering free one on one sessions

- Extensive & ongoing food and beverage training

- Competitive tip structure

- Paid overtime and additional leave/time off

- Company discount when you dine/drink at any of our venues

- Social outings and events

- In-venue and company-wide incentives

This opportunity to work with a leading hospitality group with great career progression is not to be missed.

Please submit your CV today or contact jobs@applejackhospitality.com.au if you would like to have a confidential conversation about the role.

As part of our recruitment process, you may be required to undergo a police check.

Reference: HW200305

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