Head Waitstaff

6 days ago

Sydney, New South Wales, Australia Applejack Full time $76,515 per year

Applejack Hospitality is on the lookout for Head Section Waitstaff to join our family.

  • Great pay rates
  • Training & Progression plan
  • Access to health and wellbeing resources and activities
  • Flexible rostering
  • Paid overtime and additional leave/time off

We are seeking experienced Waitstaff to join our dynamic team across our premium dining venues in Sydney.

Known for its incredible culture and family-like team morale, with team events throughout the year, great friends for life & fabulous discounts in all award-winning venues. Applejack runs some of Sydney's coolest bars and restaurants. These include;

  • The Botanist, Kirribilli
  • The Butler, Potts Point
  • SoCal Sydney, Neutral Bay
  • Bopp & Tone, CBD
  • Forresters, Surry Hills
  • RAFI, North Sydney
  • Taphouse, Sydney
  • UrbnSurf, Sydney Olympic Park
  • Opera Bar, Sydney

About the role

As Head Waitstaff, you will provide high-quality food and beverage service in a fast-paced environment, delivering exceptional customer experiences in line with our company standards.

Key Responsibilities

  • Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards are maintained.
  • Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.
  • Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.
  • Oversee and support junior wait staff, providing training, guidance, and feedback.
  • Manage table allocations, coordinate with the kitchen and bar teams, and ensure efficient service delivery.
  • Respond to and resolve guest concerns in a professional and timely manner.
  • Ensure compliance with workplace health and safety, hygiene, and RSA requirements.
  • Contribute to maintaining service standards and supporting overall restaurant operations.

Skills and Experience

To be considered, you must have:

  • A minimum of two years' relevant experience in a comparable restaurant environment.
  • Strong knowledge of food and beverage service, including wine and cocktail service.
  • Ability to work under pressure and handle high-volume service periods.
  • Excellent communication and interpersonal skills.
  • Commitment to delivering outstanding guest service.
  • A current RSA (Responsible Service of Alcohol) certificate.

Salary and Conditions

This is a full-time position with an annual salary of $76,515 Grade 4+ plus superannuation, in accordance with industry standards. Weekend and evening work will be required.

Benefits & Rewards;

  • Work with a company that values inclusivity and cultural and gender equality
  • Access to a range of learning development activities and career progression
  • Dedicated mental health program, offering free one on one sessions
  • Extensive & ongoing food and beverage training
  • Competitive Tip structure
  • Paid overtime and additional leave/time off
  • Company discount when you dine/ drink at any of our venues
  • Social outings and events
  • In-venue and company-wide incentives

This opportunity to work with a leading hospitality group with great career progression is not to be missed.

Please submit your CV today or contact if you would like to have a confidential conversation about the role.

As part of our recruitment process, you may be required to undergo a police check

Reference: HW200305

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