Engineering Manager

About Ticketek Entertainment Group

Ticketek Entertainment Group is a global fan experience Company that tickets, promotes and delivers incredible live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, We make life better live

Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting with businesses across Touring (TEG Touring), Sport (TEG Sport), and Family Experiences (TEG Experiences) and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partners

About the Role:

The Engineering Manager will be responsible for line management and functional leadership of a multi-faceted engineering team including Full-stack, Front-end, Mobile, and Platform Engineers.

Additionally, they will be continuously uplifting the engineering function of the business across security, reliability, culture, code quality, innovation, team growth and succession, and working closely with other functional and line managers to streamline the delivery operation of the Technology team.

What does a day in the life look like?

Leadership

- Line manage, engage, mentor and lead a team of engineers of various specialties, including Fullstack, Frontend, Mobile, and Platform Engineers, and other software engineering as required.
- Ensure adherence across the team to data privacy, security, reliability, and overall quality standards.
- Provide outcome based domain and thought leadership in the data space, across various functional teams and business units, including Application Engineering, Data Engineering, Products, Delivery, and others.
- Continuously uplift the engineering function of the Technology department across security, reliability, cultural, coding, delivery, and innovation pillars.
- Work closely with the Head of Engineering on recruitment and succession plans.
- Ensure good skill coverage of both hard, soft and domain skills across the engineering team.
- Work alongside peer technical managers to ensure standardized adaptation of processes and frameworks.
- Provide and support a governance framework for the engineering teams.
- Provide escalation support when delivery projects or scrums encounter significant problems.

Technical

- Adhere to data privacy, security, reliability, and overall quality standards.
- Apply solution design skills and input into architecture.
- Be hands on with code as and when required.
- Research and make recommendations for implementation of the latest technologies where feasible.
- Manage the ongoing modernization program of technical assets in the data domain, such as language/runtime support, infrastructure versions, patch compatibility, etc.

About You

Essential experience & skills

- Excellent interpersonal communication skills.
- Strong leadership skills and tools with a proven track record of managing, mentoring, and leading a team of engineers.
- Strong recruitment skills.
- Strong agile and project management skills.
- Excellent understanding of the software development lifecycle, its processes, and various tooling across each of its stages.
- A minimum of 10 years software engineering experience, delivering across multiple technologies and platforms in a commercial environment.
- Ability to present your ideas and proposals to senior management, peers and reports.
- An ability to be able to apply both best practices and innovation, in equal measure, to deliver across a complex operating environment.
- Broad knowledge of solutions architecture, technical architecture designs, standards, and advanced corporate information system concepts.
- Tertiary qualifications in Information Technology.

Here’s a taste of what TEG offers:

- Complimentary event tickets
- Birthday and volunteering leave
- Wellbeing discounts & flu vaccinations
- Paid parental leave & free employee support (EAP)
- Global rewards and recognition
- Learning, development & career pathways
- A diverse, inclusive, and passionate team

Equal Opportunities

TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities.

If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.

*Only direct applications will be considered. No recruiters please*

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