Operations Manager

2 days ago

Council of the City of Sydney, Australia Camp Australia Pty Ltd Full time

About the Role

As the State Operations Manager, you’ll oversee our highest-value services, ensuring they meet and exceed quality standards. You’ll lead a team of Regional Managers and educators, guiding them to deliver exceptional care and grow enrolments across the state.

You’ll also play a key role in compliance, performance improvement, and stakeholder engagement—while acting as a trusted advisor and mentor to your team.

Key Responsibilities

- Lead service delivery across NSW/ACT, ensuring compliance with the National Quality Framework

- Drive operational and financial performance across your portfolio

- Act as Nominated Supervisor and Educational Leader for identified services

- Collaborate with Relationship and Partnership Managers to retain and grow services

- Coach and develop Regional Managers and aspiring leaders

- Monitor enrolments and implement strategies for sustainable growth

- Build strong relationships with schools, families, regulators, and industry bodies

What You’ll Bring

- Leadership experience in childcare or OSHC

- Diploma or higher qualification in Childcare (or equivalent)

- Strong working knowledge of the NQF and compliance standards

- Business acumen and understanding of P&L

- Excellent communication, coaching, and interpersonal skills

- Resilience, adaptability, and a growth mindset

- Current First Aid, CPR, Anaphylaxis, and Asthma certificates

- Valid Working With Children Check

Why Camp Australia?

- Purpose driven work that makes a real difference

- Flexible working arrangements with a home office base

- Competitive compensation and benefits package

- Supportive leadership and professional development pathways

- A values led culture built on Courage, Gratitude, Respect, Joy, and Belonging

Ready to Lead with Purpose?

If you're a strategic thinker, a people-first leader, and passionate about delivering quality care, we’d love to hear from you.

Apply now and help shape the future of OOSH in NSW and ACT.

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