Senior Operations Manager

Overview

We shape leading experiences across office, retail, logistics and student accommodation. We’re one of Australia’s largest property groups, managing $35 billion worth of assets across the country.

Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They’re inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes. This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first.

The role

We have an exciting opportunity for a Senior Operations Manager who will play a critical leadership role in the successful operation and ongoing management of our Liberty Place asset. As a key member of the Office Property Operations Team, the role is responsible for the strategic and day-to-day operational performance of the asset, with a strong focus on safety, compliance, and tenant satisfaction.

You will lead and inspire the property operations team, including contractors, creating a high-performance culture while setting clear strategies and vision. You will have accountability spanning the strategic delivery of lifecycle asset planning, project management, commissioning, safety and risk management, and the daily operation of all property services. You will drive sustainable and economic performance throughout the assets within your precinct, with a focus on constant improvement.

What you will be doing

- Driving a high-performance, customer-focused culture across teams and contractors.
- Role modelling GPT Values in all interactions.
- Leading safety culture and ensure compliance with GPT safety, risk, and incident procedures.
- Enhancing asset safety and security through strategies with service providers.
- Ensuring compliance with statutory, engineering, and maintenance standards.
- Supporting the delivery of sustainability initiatives to meet performance targets.
- Managing operational and capital budgets, including forecasting and reporting.
- Identifying, plan, and cost repairs, maintenance, and capital works.
- Overseeing service delivery and contractor performance to meet quality and compliance standards.
- Collaboration across teams (procurement, projects, finance) for effective asset outcomes.

What makes you stand out

You are a tertiary or trade-qualified professional (electrical or mechanical trade preferred) with 10+ years of operational and management experience in the property industry, including multi-site portfolios. You bring strong knowledge of Building Codes, WHS, Australian Standards, and statutory compliance.

You have proven skills in budgeting, forecasting, strategic planning, and resource management, backed by strong commercial acumen. A confident communicator and relationship-builder, you can effectively engage with stakeholders at all levels.

You're a proactive, solutions-focused leader with the ability to manage change, mentor teams, and drive performance. Proficiency in Microsoft Office (Word, Excel, Outlook) is essential.

What makes us stand out

- Work in a way that supports balance, with flexibility embedded in how we work together
- Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.
- Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
- Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
- Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.

We know the power of a great experience

- Ranked 5th in the 2025 Gender Equality Global Report released by Equileap.
- Placed 1st of real estate investment trusts in the S&P Global Corporate Sustainability Assessment 2025 Yearbook.
- Earned a Gold ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
- Awarded our fifth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2023-2025.
- Committed to our second Stretch Reconciliation Action Plan (RAP).

GPT offers an inclusive workplace culture and embraces people with diverse perspectives, skills and backgrounds. We welcome applications from First Nations candidates, members of the LGBTQIA+ community, people living with disability and people of diverse ages, cultures and backgrounds.

If this role sounds like you, we want to hear from you. Go for it

Click on “Apply” to submit your application and Olivia Stojcevskifrom the Talent Acquisition Team will be in touch.

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