15h Left) Estate Manager

3 weeks ago

Bendigo, Victoria, Australia RPM Group Full time
As a full-service property business, we pride ourselves on customer service through every step of the process, from site due diligence, acquisition, and masterplanning, to launch, marketing, and sales strategies.

Job Description

Position Purpose:

The Estate Manager is the public 'face' of the estate and must possess an innate and exceptional knowledge of the estate, the surrounding competition, local facilities, amenities, and upcoming developments.

The Estate Manager is responsible for meeting targets, providing information to the Development Team and RPM, and maintaining the highest level of professionalism and representation of the estate.

Key Responsibilities & Accountabilities:

1. Sales/Financials

- Negotiate with potential buyers and present offers

- Meet sales targets

2. Customer/Stakeholder Management

- Develop and maintain strong relationships with stakeholders, promoting the land estate and obtaining packages from builders to promote via builders, print media, and online channels

- Establish and maintain close working relationships with builders and stakeholders to drive referrals

- Possess in-depth knowledge of the estate, competitors, local facilities, and upcoming amenities

3. Leadership, People & Culture

- Manage and provide ongoing advice and training to the estate team

- Maintain professionalism and represent the estate effectively

4. Systems, Processes, Reporting & Insights

- Manage new and existing enquiries to facilitate sales and provide feedback on communications

- Oversee settlement risk assessments and communicate with purchasers at each milestone

- Ensure external maintenance items are reported daily and included in weekly reports

- Provide marketing, sales, and product feedback to the project team to achieve targets and maximize growth

- Report on competitor activity monthly

- Maintain a well-presented sales office with current marketing materials and supplies

5. Strategy, Business Development & Innovation

- Advise on pricing strategies and competitive estate pricing

Qualifications & Experience:

- Experience in the property industry is desirable
- Strong communication skills to engage and influence diverse stakeholders
- Proficiency in MS Office and experience with CRM systems
- Agents Representative Certificate

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