Senior AV Technician

3 days ago

Newcastle, Australia Hamilton Barnes Associates Limited Full time

Are you looking for an exciting new opportunity? Join a national leader in AV systems integration and workplace technology with over 30 years of experience delivering top-tier audio visual projects across Australia and internationally. With a team of more than 320 professionals and offices in multiple locations nationwide, this 100% Australian-owned and operated business combines unparalleled expertise with the world’s most advanced technology. This dedication to excellence enables the organisation to deliver some of the largest and most prestigious audio visual projects, ensuring tailored solutions for clients in a wide range of sectors.

If you would like to learn more about this opportunity, feel free to reach out and apply today

Responsibilities:

- Delivering first-level support across AV systems including video conferencing, digital signage, room control systems, and displays
- Diagnosing and resolving technical issues quickly to minimise disruption
- Conducting routine checks and maintenance to ensure equipment reliability
- Supporting AV setup and operation for meetings, town halls, and events
- Acting as the main point of contact for AV support, delivering a professional and helpful experience to all users
- Escalating complex issues to the wider support team and external vendors as needed
- Identifying opportunities to enhance service delivery and system performance

Requirements:

- Previous experience in AV installation, support, or maintenance roles
- Solid understanding of AV technologies and platforms such as Crestron, Extron, Microsoft Teams
- A problem-solving mindset with strong technical troubleshooting skills
- Excellent interpersonal and communication skills, with a customer-first attitude
- Ability to work independently while maintaining service excellence in a corporate setting
- Industry certifications (CTS, Crestron, Extron) are advantageous
- Strong organisational skills and attention to detail
- TAFE Diploma or equivalent qualification (Cert IV in IT Networking), or 3+ years' relevant IT/AV work experience

Benefits:

- Work in a high-profile, professional environment with a respected financial institution
- Competitive salary package
- Opportunities for ongoing technical training and career development
- Employee wellbeing programs and additional staff benefits

Salary:

- $80,000

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