Salesforce Senior Project Manager

10 hours ago

City of Melbourne, Australia Michael Page Australia Full time

Overview

- Hybrid working arrangements.
- Lead the discovery phase of an exciting Salesforce implementation.

About Our Client

About Our Client

This department plays a key role in delivering public services and policy outcomes that impact the daily lives of Victorians. It oversees a wide range of functions including service delivery, regulatory compliance, strategic planning, and community engagement.

Job Description

- Lead the discovery phase of a Salesforce CRM implementation, ensuring clear scope definition, stakeholder alignment, and readiness for delivery.
- Facilitate workshops and consultations with senior stakeholders to capture business needs, pain points, and future-state requirements.
- Navigate government procurement processes, funding approvals, and authorising environments to ensure project compliance and momentum.
- Develop and maintain project artefacts including scope documents, risk registers, timelines, and governance frameworks.

The Successful Applicant

- Proven experience delivering end to end Salesforce CRM projects, ideally within government or similarly complex environments.
- Strong vendor management skills, with the ability to drive accountability and performance under tight delivery schedules.
- Demonstrated success in engaging and influencing senior stakeholders, including executives and steering committees.
- Solid understanding of government procurement, funding models, and authorising environments.
- Excellent communication, documentation, and leadership skills.

What's on Offer

- Play a pivotal role in shaping a major CRM transformation from the ground up.
- Work in a purpose-driven public sector environment with meaningful impact.
- Attractive day rate.
- Hybrid working arrangements. 3 days in office & two days from home.

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