Urgent Search Senior Project Manager

The Enterprise Project Manager will lead both large-scale strategic programs and smaller tactical initiatives involving CRM optimization, data platforms, and enterprise applications. This role is covering both project management (end-to-end lifecycle delivery) and change management & process optimization, ensuring that projects are executed securely, compliantly, and with full business adoption.

Key Responsibilities

Project Management

Project Initiation & Scoping

- Define project charters, objectives, and success criteria in alignment with business and compliance strategy.

- Assess project feasibility, budget, and resources.

- Identify stakeholders across operations, marketing, IT, security, and compliance.

Planning & Governance

- Develop detailed project plans with scope, deliverables, timelines, and KPIs.

- Set up governance frameworks, steering committees, and reporting structures.

- Define and manage budgets, vendor contracts, and resourcing models.

- Establish data and security compliance checkpoints in project plans.

Execution & Coordination

- Lead cross-functional teams across CRM, data engineering, marketing, and security.

- Manage integrations between CRM, trading platforms (MT4/MT5), and internal apps.

- Ensure that operational, marketing, and customer data workflows are delivered securely.

- Track deliverables to ensure adherence to scope, time, and quality.

Monitoring & Risk Management

- Proactively identify risks, dependencies, and bottlenecks; implement mitigation strategies.

- Maintain project dashboards and executive reporting for real-time visibility.

- Monitor vendor performance and ensure SLA compliance.

- Oversee testing and quality assurance processes for system rollouts.

Closure & Handover

- Ensure formal project closure, documentation, and knowledge transfer.

- Conduct post-implementation reviews to capture lessons learned.

- Validate that business, data, and security objectives were fully met.

Change Management & Process Optimization

Change Management

- Design and implement change management strategies to support adoption of new systems/processes.

- Lead communication, stakeholder engagement, and training plans.

- Measure adoption and usage of new systems, adjusting strategies where needed.

Process Optimization

- Identify gaps and inefficiencies in CRM, marketing data, and customer data workflows.

- Drive automation and standardization initiatives to enhance efficiency.

- Promote best practices in Agile delivery and hybrid enterprise frameworks.Senior

- Bachelor’s or Master’s degree in Business, IT, or related field.

- 6–8 years of experience managing both large-scale transformation programs and smaller tactical projects.

- Proven track record in CRM, customer/marketing data, and enterprise platform projects.

- Knowledge of data governance, privacy regulations (GDPR, ASIC, APRA CPS 234), and security frameworks.

- Strong skills in project management methodologies (Waterfall, Agile, Hybrid).

- PMP / PRINCE2 certification required; Prosci or equivalent Change Management certification preferred.

Preferred Skills

- FinTech or financial services project experience (e.g., trading systems MT4/MT5).

- Familiarity with cloud platforms and enterprise architecture (AWS, GCP, Azure).

- Strong cross-border and multicultural team management skills.

- Celebrate your tenure with us Receive generous milestone anniversary gifts that grow with each year of service.

- Join a vibrant workplace culture with fantastic team-building activities and WFH arrangement.

- Prioritize your well-being Access our Flexible Spending Account (FSA) for various health and wellness needs.

- Invest in your growth Access annual training opportunities tailored to your role.

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