General Manager | Boutique Hotel | Blue Mountains | $150K

4 weeks ago

Newcastle, Australia ClearCompany Full time

Overview

This beautiful boutique hotel is in an idyllic location in the Blue Mountains. Already successful in its reputation, we are now seeking a hospitality professional to take the service and standards to new heights. With an impressive and distinct offering, this venue is now ready to take the next steps in service and standards.

The Group

As part of a successful and growing Hospitality Group, this hotel sits in the Picturesque Blue Mountains region. Situated on beautiful grounds in the heart of the area this hotel is a go to venue for get away in a classic mountain stay.

Key Responsibilities

As the Hotel General Manager, you will be the head of our operations, ensuring the seamless and efficient running of all departments. Reporting to the CEO and working alongside other Senior Managers in the organisation, your brief will be to develop and implement innovative operational efficiencies and the delivery of top customer service and return patronage. This role will be pivotal in upholding the business operational directives, service standards, fostering a guest-centric culture that consistently delivers exceptional service and unforgettable experiences.

Ideal Qualities / Qualifications

- Multiple years experience in the operations of a boutique, guest service focused environment
- Solid financial acumen and reporting with a focus on provability and keeping costs in line with revenue
- Have an effective leadership style that is both respectful and service focused
- Are able to develop initiatives in building a solid guest base, exceptional service structure and repeat visitation
- Have worked with marketing teams and developed initiatives to drive new business
- Knowledge of the Blue Mountains area would be ideal, but not a must
- Above all, you are a Hospitality leader, love the industry and making every guest experience special

On offer

- A competitive salary package and company benefits
- A supportive Senior Management and assistance from Group Marketing, Revenue, HR and Food and Beverage Operational teams
- On site accommodation is offered with this role

If you would like to know more, please Apply Below. Alternatively if you would like to have a confidential conversation, please contact Stephen on 0404144717.

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