Director Student Systems

Overview

Director Student Systems & Student Administration

Level 8, $157,900 - $171,005 pa, PSCSAA

Location: Murdoch

Work Type: Permanent - Full Time

Closing Date: 2025-10-22 4:00 PM (YYYY-MM-DD)

Position No: 20002043

Agency: South Metropolitan TAFE

Advertised Vacancy Reference Number: SMG153.25S

About the role

The Director Student Systems and Student Administration is responsible for providing high level, operational and strategic advice, guidance and support to senior management in the development, design and implementation of student administration systems, practices and service delivery throughout the student lifecycle. This role collaborates, innovates and delivers projects that improve customer service and experiences, and deploys efficient business processes and effective support systems. This role leads the college’s admissions processes, service and administration of apprentices and trainees, and the provision and ongoing operation of student systems and system support to stakeholders.

Responsibilities

- Provide high level operational and strategic advice to senior management on student administration systems and service delivery.
- Lead and deliver projects to improve customer service and student experience; deploy efficient business processes and effective support systems.
- Manage admissions processes and administration for apprentices and trainees; oversee provision and operation of student systems and system support.
- Foster relationships with a wide range of stakeholders through highly developed communication, presentation and negotiation skills.
- Lead change initiatives to deliver an excellent customer experience and optimise College performance.

Qualifications and experience

- Experience in planning and business process analysis to optimise organisational performance.
- Ability to develop relationships with diverse stakeholders and communicate effectively.
- Proven track record in leading initiatives that enhance customer experience and change management.

For further information

For Further Job Related Information
Please contact Jamie Drew, General Manager Organisational Services on (08) 9442 8302 or Jamie.Drew@smtafe.wa.edu.au

Work Benefits

- Salary packaging/sacrifice facility
- 12% employer superannuation contribution
- Deferred salary scheme – 80% salary for four years with fifth year as sabbatical
- Thirteen weeks paid long service leave after 7 years
- Fifteen days personal leave
- Four weeks annual leave with option to accrue ten extra days each year
- Flexible working hours
- Paid parental leave – 18 weeks
- Health and wellbeing initiatives and benefits

Ready to Apply?

Please refer to the Job Description Form for full position details and the Application Information to assist you with your application.

What to submit — A comprehensive Resume including two professional referees; a brief covering letter not exceeding 2 pages demonstrating skills and experience against the requirements of the position as outlined in the JDF.

How to apply

Applicants are required to apply online and submit the documentation above. If you are experiencing technical difficulties, contact Establishment and Recruitment on (08) 9203 3735. To submit your application, click the Apply for Job button.

Other conditions and eligibility

Eligibility for employment is subject to obtaining a satisfactory Department of Education Criminal Clearance. If this position involves contact with children, a Working with Children (WWC) Card may be required. For fixed term contracts, a working visa may be required; for permanent appointments, permanent residency is required.

This selection process may be used to identify suitable applicants for similar vacancies that arise within the next 12 months. If no suitable applicant is identified or an offer is declined, the panel may search for further applicants beyond the closing date.

Please note: late applications will not be accepted. Applications close Wednesday 22 October 2025 at 4:00pm (WST).

Attachments

Attachments include: Application Information Pack; SMG 153.25S - Director Student Systems and Administration - JDF.pdf. You can view and print these PDFs by downloading Adobe Reader.

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