Client Scheduling Officer
7 hours ago
- Kenmore, QLD location
- Job Security – Permanent Full-Time role
- Salary Packaging & 5 Weeks Annual Leave
Client Scheduling Officer
Permanent Full Time | Kenmore, QLD
Make a meaningful impact every day.
About the Role
We are seeking a motivated and detail-oriented Client Scheduling Officer to join our Scheduling team based at Kenmore, QLD. In this vital role, you will be responsible for coordinating the provision of care and contractor services for our Home Care clients. As part of our dedicated team, you will help ensure seamless, client-focused service delivery aligned with the mission and values of Churches of Christ.
Key Responsibilities
As our Client Scheduling Officer, you will:
- Coordinate client and staff scheduling in line with enterprise agreements and contractual conditions.
- Triage incoming enquiries and respond promptly to unscheduled changes or adjustments to service delivery.
- Manage the allocation of fleet vehicles to support operational requirements.
- Maintain strong, positive relationships with clients and employees within a call-centre environment.
- Contribute as an active team member, supporting organisational goals, service integration, and continuous improvement.
- Uphold quality, safety, and compliance standards, ensuring adherence to organisational policies, relevant legislation, and ethical practice.
- Support organisational reporting requirements and financial targets as needed.
About You
Essential Qualifications & Knowledge
- Certificate IV in Business Administration, or equivalent knowledge and experience.
Experience
- At least three years’ experience in an administration or business support role within community services or a similar environment.
- Experience using Sandwai or another client scheduling system.
Technical Skills
- Intermediate proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
Personal Attributes & Capabilities
- Strong communication and interpersonal skills, with the ability to work effectively with a range of stakeholders.
- A commitment to delivering high-quality, continuously improving services.
- Adaptability and resilience in an environment of change and innovation.
- Well-developed problem-solving, decision-making, and negotiation abilities.
- A proactive approach to safety, compliance, and quality standards.
Compliance Requirements
- Current National Police Check (or ability to obtain).
- Australian Work Rights (we are unable to offer sponsorship for this role).
Don't meet every requirement? That’s okay — if you bring the right attitude and align with our values of Integrity, Compassion, Excellence and Courage, we’d still love to hear from you.
Why Join Us?
At Churches of Christ, you’ll be part of a supportive team dedicated to enriching the lives of seniors and their families. We offer a workplace that values compassion, respect, and continuous improvement—where your contribution truly matters.
You’ll enjoy:
- Up to $18,549 tax-free salary packaging benefits
- 5 weeks annual leave + supportive Employee Assistance Program
- Values-led culture with caring, experienced leaders
- Discounts across a wide range of retail partners
Ready to Apply?
If you're ready to be part of something bigger, we’d love to hear from you.
For more info, contact Aneka on 0477 532 096
Visit: www.cofc.com.au
Click Apply Now to get started
#J-18808-Ljbffr
-
Support and Scheduling Officer
2 weeks ago
Townsville, Queensland, Australia Selectability Full time $50,000 - $70,000 per yearAbout the roleselectability is seeking a highly organised and detail-oriented support and scheduling officer to join our dynamic child & family care team. In this role, you will play a crucial part in ensuring the smooth operation of our services by coordinating schedules and providing administrative support. Your ability to communicate effectively with...
-
Scheduling Coordinator
23 hours ago
Townsville, Queensland, Australia Alliance Australia Full time $60,000 - $80,000 per yearAbout Alliance CommunityAlliance Community, a division of Alliance Australia, is one of Australia's leading providers of premium community supports and is an NDIS registered provider. Together, we have a collective 130 years' experience recruiting Australia's best team of nurses, aged care workers, disability and other specialist support staff across the...
-
(High Salary) Scheduling Team Leader
3 weeks ago
Townsville, Australia Churches of Christ in Queensland Full time- Kenmore Location - Job Security – Permanent Full-Time role - ASAP Start Available Overview Scheduling Team Leader — Churches of Christ – Senior Living Group Location: Kenmore, QLD | Full-time on-site | Permanent position Lead with Purpose. Serve with Heart. At Churches of Christ, we believe in creating communities where care and compassion...
-
Client Services Administrator
7 hours ago
Townsville, Australia Informed Sources Full timeThe Role We have an exciting new opportunities for Senior and Junior Administrators to join our global head office in Toowong. In this role, you will play a pivotal part in providing administrative support to the Client Services team, showcasing exceptional attention to detail, and adeptly juggling competing priorities. Permanent Full Time and Permanent...
-
Client Services Officer
2 weeks ago
Townsville, Queensland, Australia Findex Full time $50,000 - $80,000 per yearDescriptionFindex allows you to be the best version of yourselfOpportunities to explore career paths across divisions12 Month Maternity leave contract (30 hours per week)Want to be part of a community of like-minded professionals who are redefining the future of financial services? Join our collaborative Townsville team and help revolutionise the way we...
-
Operations Administrator/Scheduler
1 week ago
Townsville, Queensland, Australia Horan & Bird Solar Pty Ltd Full time $60,000 - $90,000 per yearHoran & Bird Solar Pty LtdOperations Administrator / SchedulerSupport Daily Operations, Scheduling & Customer Experience in Solar & Battery Installations.Role OverviewIn this role, you will be the central point of coordination between customers, installation teams, suppliers, and the operations manager. You'll make sure jobs are scheduled efficiently,...
-
Scheduling & Operations Coordinator
3 weeks ago
Townsville, Australia Maxima Group Inc Full timeMaxima’s Recruitment Services are seeking an experienced Scheduling and Operations Coordinator to join their client on a FT basis.Our client is a trusted name in commercial and Government plumbing services across Brisbane. Be the operational heartbeat of a respected, family-run plumbing business that’s thrived for 3 generations based in Underwood. Key...
-
Works Scheduler
2 weeks ago
Townsville, Queensland, Australia Downer Full time $60,000 - $90,000 per yearDescriptionWe're proud to announce a major milestone for Downer.Downer has been awarded the Property and Asset Services (PAS) contract to deliver base and estate services across their two largest regions NSW/ACT and QLD. This is a significant milestone for our business and our enduring 80+ year relationship with the Australian Defence Force.We're...
-
Works Scheduler
2 weeks ago
Townsville, Queensland, Australia Downer Full time $60,000 - $90,000 per yearDescriptionWe're proud to announce a major milestone for Downer.Downer has been awarded the Property and Asset Services (PAS) contract to deliver base and estate services across their two largest regions NSW/ACT and QLD. This is a significant milestone for our business and our enduring 80+ year relationship with the Australian Defence Force.We're...
-
▷ Urgent Search! Operations Administrator
2 weeks ago
Townsville City, Australia TP Human Capital Full timeOperations Administrator / Scheduler (BH-13314) Location Townsville City, Australia Sector Energy & Renewables Salary Dependent Upon Experience TP Human Capital is seeking an Operations Administrator / Scheduler or Office Manager / Scheduler for our client based in Townsville. In this key role, you’ll coordinate daily operations and installation...
