GELSwim Team Leader

Key Responsibilities

As GELSwim Team Leader, you'll leverage your proven leadership skills to inspire and manage a dynamic team, drive continuous growth and ensure the success of the Learn to Swim program at GESAC and Carnegie Memorial Swimming Pool.

This is a fantastic opportunity to showcase your expertise in staff development, customer service and program management, while leading by example in a fast-paced, customer focused environment. Key duties of the role include:

- Lead and develop the GELSwim team to deliver high quality aquatic programs, fostering a safe, inclusive and engaging environment.

- Maintain service excellence by ensuring compliance with policies, procedures and performance standards across both sites.

- Support the planning, delivery and promotion of Learn to Swim and Squad programs, contributing to marketing and community engagement.

- Manage staff rosters and respond to customer feedback to ensure smooth operations and consistently positive experiences.

- Contribute to business planning and budgeting, helping shape the future of aquatic services at Glen Eira Leisure.

Roster requirements

As part of this role, you will also be required to perform direct service as either a GELSwim Instructor or GELSwim Shift Supervisor. You will be rostered 1 day per week of direct service.

About You

You’re a strong communicator and approachable leader who thrives in a collaborative, customer focused environment. You’ll bring:

- Excellent communication skills and the ability to engage with diverse audiences.

- Strong interpersonal and leadership qualities that motivate and support your team.

- Proven ability to resolve issues and manage day-to-day challenges with confidence.

- A collaborative mindset and commitment to shared goals.

- Dedication to safety and service excellence.

Qualifications and Experience

- Proven leadership experience and achievement in the leisure industry and/or relevant tertiary qualifications.

- Demonstrated experience in a customer service focused role.

- First Aid and CPR qualifications

- Austswim Certificate of Swimming and Water Safety

- Austswim Extension Certificates (Desirable)

Why Work with Us?

At GEL, you will join a vibrant team committed to improving the health and wellbeing of our community. We offer:

- A supportive and energetic workplace culture.

- Varied tasks with exposure to multiple departments.

- Competitive pay rate and opportunities for additional hours during peak periods.

- Staff benefits and access to our state-of-the-art facilities.

- Professional development and ongoing training opportunities.

Position Description for review

GELSwim Team Leader - Position Description.pdf

How to Apply

Click ‘Apply’ to submit:

1. Your resume

2. A short cover letter (no more than one page) telling us about you, your experience and what excites you about this role.

Closing date: 11.55pm on Friday 21st of November 2025

For further information please contact Clare Martyn, Aquatics Coordinator on (03)9575 7123 or email cmartyn@geleisure.com.au

Pre-employment checks

Progressed candidates must undergo pre-employment screening as a standard procedure which will include:

- Providing an Employee Working with Children Check.

- Completing a new National Police Record Check.

- Undergoing Pre-employment medical assessment.

- Providing evidence of right to work in Australia.

Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to:

- Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees.

- Receiving applications from people of all diverse abilities, skills, languages, cultures and backgrounds including: people with disability, Aboriginal and Torres Strait Islander people and LGBTIQA+ and gender diverse people.

- Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations.

If you are Aboriginal or Torres Strait Islander and require advice and support with the recruitment process, contact our Aboriginal Community Officer on Aboriginal@gleneria.vic.gov.au

We value the knowledge, skills and talents that all people can share with our workforce and community.

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