▷ (16/9/2025) Key Account Manager - Amazon

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION

Support the Pacific Wholesale Account team in driving digital growth for Amazon. This role contributes to optimizing brand representation, consumer experience, and sell-through performance by providing analysis, ensuring content excellence, and supporting the execution of digital initiatives.

KEY RESPONSIBILITIES

- Track and analyze Amazon performance metrics, highlighting risks and opportunities.

- Build dashboards and reports to support account leads in decision-making.

- Ensure consistent, accurate, and optimized product content across Amazon.

- Monitor consumer demand and assortment trends to support sales growth.

- Support execution of Digital Joint Business Plans by tracking progress against KPIs.

- Partner with internal teams (Planning, Brand Activation, Finance, Digital Wholesale) to align initiatives.

- Prepare materials and insights for senior account managers and stakeholder meetings.

- Assist in monitoring 3P resellers to protect brand standards.

KNOWLEDGE, SKILLS AND ABILITIES

- Solid understanding of digital KPIs (Impressions, CTR, PDP views, ATC, CVR, ROAS) and how they impact performance.

- Strong analytical skills with the ability to turn data into actionable insights.

- Experience in Digital Wholesale (preferably Amazon or marketplace).

- Clear communicator, able to present findings and recommendations in a concise way.

- Organized and proactive, capable of handling multiple tasks and deadlines.

- Proficient in MS Excel; familiarity with Tableau, PowerBI, or similar BI tools a plus.

- Understanding of Amazon Retail Analytics and retail media platforms.

- Familiarity with marketplace operations (content, availability, backend systems).

KPIS

- Accuracy and timeliness of reporting.

- Improvement in key Amazon performance metrics (conversion, traffic, availability).

- Contribution to digital share of business and brand visibility.

KEY RELATIONSHIPS

- Key Account team

- Digital Wholesale team

- Internal:(Planning, Finance, Brand Activation, Category Management)

- External: Amazon operational teams

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS

- University degree in Business, Marketing, or related field.

- 4–5 years’ experience in Sales, Digital Account Management, or Digital/eCommerce roles.

- Experience with marketplaces, ideally Amazon, strongly preferred.

- Background in Digital Merchandising, Consumer Experience, or Digital Marketing a plus.

- Knowledge of the global e-commerce ecosystem beneficial.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

- COURAGE: Speak up when you see an opportunity; step up when you see a need.

- OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– Culture Starts With People, It Starts With You –

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

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