Customer Solutions Team Leader

2 weeks ago

Adelaide, Australia Vodafone Australia Full time

Are you passionate about making a difference? Do you love leading and being part of a team? You may have what it takes to join our amazing team

Our Customer Solutions Team Leaders are passionate, enthusiastic and driven, with a genuine love of people and technology. Working in one of the world’s largest Telecommunications companies, we aim to open all sorts of possibilities – not only for our customers, but for our people too.

In this role, you’ll partner with the regional manager in leading the store daily, from assisting with merchandising and product launches to helping others meet and exceed sales objectives. You won’t be in this alone we offer amazing training experiences that will set you up for leadership success. You’ll gain valuable experience coaching and encouraging your team to give our customers personal experiences that count. You will need to have availability across 5 days on a 7-day rotating roster, including weekends, peak trade days and public holidays and be available to complete 4 days of virtual and in person training.

Responsibilities

- Lead the store daily in partnership with the regional manager, including assisting with merchandising and product launches.
- Help the team meet and exceed sales objectives.
- Participate in training experiences that set you up for leadership success.
- Coach and encourage your team to deliver personal customer experiences that count.
- Coordinate availability across a 5-day-on-7-day rotating roster, including weekends and public holidays, and participate in 4 days of virtual and in-person training.

What you offer

- You are a passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
- Competitive drive and confidence to succeed in a fast-paced sales environment
- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience is preferred
- The ability to collaborate with key stakeholders on initiatives beyond store walls
- Most importantly you will be a customer champion delivering great customer experiences, driving awareness of a customer centric culture

What we offer

- Competitive salary package with uncapped earning potential and generous loading rates
- SIM plan with unlimited calls, texts and data – stay with us and never pay a phone bill again
- Access to wellbeing programs and exclusive discounts
- Additional leave benefits, include charity leave, thank you leave, additional ‘your’ leave and gender affirmation leave
- Training support: get the inside scoop on all the latest tech from brands like Apple and Samsung
- Exciting opportunities to further your career into a leadership role or head office position such as our ‘Future you’ program that supports the development of your skills and career aspirations

We believe in the power of people and the power of collaboration, so apply now and let’s be bolder and better together

To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.

#J-18808-Ljbffr

  • UC/VoIP Support Engineer

    2 weeks ago

    Adelaide, South Australia Leader Full time $60,000 - $100,000 per year

    UC / VoIP Support Engineer (3CX / Yealink / SIP / Telco)Company: Leader ComputersLocation: Adelaide, SAEmployment Type: Full-timeAbout UsJoin Australia's Fastest-Growing IT Distributor – Work with A-Players, Deliver A-Grade ResultsAre you someone who thrives on responsibility, accountability, and delivering real results? Do you enjoy solving problems and...

  • UC, VoIP

    6 days ago

    Adelaide, South Australia Leader Full time $104,000 - $250,000 per year

    UC, VoIP & AV Solutions Sales LeadCompany: Leader ComputersLocation: Adelaide, SAWork Type: Full-timeJob Function: Sales Leadership & Strategic GrowthJoin Australia's Fastest-Growing IT Distributor — Be at the Forefront of IT & AI InnovationAre you a driven, hands-on sales leader with a passion for Unified Communications and high-growth vendor...

  • Sales and Enablement Specialist

    6 days ago

    Adelaide, South Australia Leader Full time $60,000 - $120,000 per year

    Position: Sales and Enablement SpecialistCompany:Leader ComputersLocation: Adelaide, SAEmployment Type: Full-timeAbout UsJoin Australia's Fastest-Growing IT Distributor – Work with A-Players, Deliver A-Grade ResultsAre you passionate about driving sales success and enabling teams to perform at their best? Do you thrive in a fast-paced, high-performance...

  • Product Manager Assistant

    6 days ago

    Adelaide, South Australia Leader Computers Full time $60,000 - $90,000 per year

    About Us:Leader is Australia's largest Australian-owned PC Manufacturer and the country's fastest-growing IT Distributor, with revenues exceeding $600 million and a team of over 250 employees nationwide. As a national IT distributor, we have established headquarters in the heart of Adelaide CBD and possess warehouse, sales, service, and PC production...

  • Customer Service Team Leader

    2 weeks ago

    Adelaide, South Australia News Corp Australia Full time $80,000 - $120,000 per year

    Make your mark leading a high-performing team that delivers exceptional customer experiences.This is a 12-month contract with a strong possibility of transferring to permanentAt News Corp Australia, we're passionate about serving our customers and communities through trusted storytelling and exceptional service. As our Customer Service Team Leader, you'll...

  • Customer Service Team Leader

    2 weeks ago

    Adelaide, South Australia News Corp Australia Full time $90,000 - $120,000 per year

    What's the role?Make your mark leading a high-performing team that delivers exceptional customer experiences.This is a 12-month contract with a strong possibility of transferring to permanent At News Corp Australia, we're passionate about serving our customers and communities through trusted storytelling and exceptional service. As our Customer Service Team...

  • Team Leader

    1 week ago

    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Team Leader - Customer Assist **Customer Assist Team Leader - 47509** - **Full time | Permanent**: - **Bedford Park, Adelaide** **How will I help?** As a Team Leader in Customer Assist your key focus is to lead a team to learn, develop and continually grow to deliver effective outcomes that ensure the right solutions for our customers in financial difficulty...

  • Solution Sales Executive

    2 weeks ago

    Adelaide, South Australia Konica Minolta Business Solutions Australia Full time $90,000 - $120,000 per year

    Help shape the future of business technology at Konica Minolta.We're a global leader in print, imaging, and business process solutions. From advanced printing and scanning to automation and robotics. Our award-winning products help organisations move information faster and work smarter.At Konica Minolta, we value flexibility, diversity, and wellbeing. We are...

  • ▷ Urgent Search: Customer Solutions Assistant Team Leader

    1 week ago

    Adelaide, Australia TPG Telecom Full time

    Are you passionate about making a difference? Do you love leading and being part of a team? You may have what it takes to join our amazing team! OurCustomer Solutions Assistant Team Leaders are passionate, enthusiastic and driven, with a genuine love of people and technology. Working in one of the world’s largest Telecommunications companies, we aim to...

  • Customer Service Team Leader

    3 days ago

    Adelaide Region SA, Australia HAYS Full time

    Well-reputed company is seeking an enthusiastic Customer Service Team Leader to join their team. **Your new company** They are proud to be manufacturing in Australia and have a history within Australia. They are passionate about their commitment to safety, health and environmental sustainability making it integral to their business. **Your new role** Your...