Casual Roof Tour Leader

3 weeks ago

Albany, Australia Tourism Western Australia Full time

About Optus Stadium

Optus Stadium, one of Australia’s premier entertainment destinations, is globally recognised as the International Venue of the Year (Stadium Business Awards 2022) and the World’s Most Beautiful Stadium (Prix Versailles 2019). Our commitment to a ‘fans first’ approach ensures we create memorable experiences for every guest who visits. For the fifth year in a row, we are proud to be awarded the 2024 Best Stadium in Australia Award by the Austadium Awards.

At the heart of this success is our high-performing, passionate team. Dedicated to innovation, inclusivity, and quality, we take pride in being an equal opportunity employer and operating in a vibrant and collaborative environment.

About the Role

Do you love sharing experiences and stories? Are you passionate about Perth’s sporting and entertainment culture? If so, this could be your moment to shine We’re looking for enthusiastic and engaging individuals to join our team as Ozone Roof Tour Leaders. In this unique role, you’ll lead guests through an immersive, high-altitude experience atop Optus Stadium, delivering a mix of education, excitement, and breathtaking views.

Key Responsibilities

- Provide a memorable, entertaining, and safe guided tour in alignment with our ‘Fans First’ philosophy.
- Lead visitors across various stadium spaces, offering insights into the stadium’s history, design, and significance in the Perth community.
- Engage and connect with guests of all ages, ensuring they feel comfortable and excited throughout the experience.
- Monitor and enforce safety procedures, including correct use of equipment and adherence to guidelines.
- Assist with tour operations, including guest check-ins, harness fittings, and pre-tour briefings.

About You

To thrive in this role, you’ll be:

- An excellent storyteller – able to bring the stadium’s history and features to life.
- Confident and outgoing – comfortable speaking in front of diverse groups.
- Physically fit – able to safely navigate elevated spaces and assist guests if needed.
- Passionate about Optus Stadium and Perth’s sports and entertainment scene.
- Committed to safety – with a strong understanding of safety protocols and procedures.

Qualifications & Experience

- Previous experience as a tour guide, outdoor adventure leader, or in a similar customer-facing role.
- Current First Aid and CPR certification (or willingness to obtain).
- Working at Heights certification (preferred but not essential).
- Flexibility to work outside standard office hours, including weekends, public holidays, and event days.

Why Join Us?

- Be part of an award-winning stadium team.
- Work in a dynamic and exciting environment with Perth’s best views.
- Engage with people from all walks of life and be part of their unforgettable experiences.
- Opportunities for growth and development within the stadium team.

If you’re ready to take your career to new heights and be part of something special, apply now to become an Ozone Roof Tour Leader at Optus Stadium

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