IT Office Relocation Support Technician

4 weeks ago

City of Melbourne, Australia Manpower Australia Full time

Job Summary

We are seeking a skilled IT technician to support the relocation of IT infrastructure from our current office to a new location. This role involves hands-on technical assistance with dismounting, transporting, setting up, and testing IT hardware and systems to ensure a smooth transition with minimal operational disruption.

Location: Melbourne CBD
Pay rate: $36 p/h + super

Key Responsibilities

1. Phase 1 - Decommission & Preparation

- Dismount reusable network and IT equipment.

- Segregate items for relocation or secure disposal.

- Maintain a detailed relocation checklist of all IT hardware.

2. Phase 2 - Move Execution

- Pack and label IT hardware for secure transport.

- Coordinate logistics with Real Estate & Facilities Management (REFM).

- Ensure safe handling of sensitive equipment during transit.

3. Phase 3 - Setup at New Location

- Unpack, install, and test: laptops and docking stations

- Monitors, keyboards, mice

- Power and network connections

- Dispose of packaging via approved recycling/disposal processes.

- Conduct functional testing of workstations (with support from internal personnel).

4. Phase 4 - Miscellaneous IT Setup

- Install and configure printers

- Audio-Visual systems in meeting rooms

- Information display screens

- Perform operational testing of all systems.

Deliverables

- All designated IT hardware relocated, installed, and tested.

- Inventory report of relocated and disposed items.

- Confirmation of compliant packaging and e-waste disposal.

- Sign-off on readiness of workstations, AV systems, printers, and display screens.

Acceptance Criteria

- All relocated IT equipment must be fully operational.

- Accurate inventory matching physical assets.

- Compliance with IT and environmental disposal guidelines.

- No damage to equipment during transit.

Skills & Experience

- Proven experience in IT hardware installation and troubleshooting.

- Familiarity with network equipment, printers, and AV systems.

- Experience in corporate IT relocation projects.

- Strong organisational and documentation skills.

Education & Qualifications

- IT-related qualification or equivalent experience.

Work Schedule

- Estimated Hours: 8 hours during business hours.

- Additional Availability: One Saturday, depending on project criticality.

Duration

- Engagement Period: 2-3 months (exact dates to be confirmed).

- Key Milestones:

- Phase 1: Week 1-2

- Phase 2: Relocation day(s)

- Phase 3: Within 2 business days post-delivery

- Phase 4: Within 5 business days after Phase 3

Escalation Path

- Primary Contact: IT Operations Lead

- Secondary Contact: IT Service Delivery Manager

- Final Escalation: Head of IT APAC

Assumptions

- Equipment and transport provided by company/vendors.

- Access to both office locations will be arranged.

- REFM will manage furniture and heavy lifting.

Exclusions

- Network cabling installation

- Electrical works

- Software configuration beyond basic setup and testing

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