Inside Sales Support

The position is responsible for managing all steps in the sales cycle supporting the Sales Account Executives with their portfolio of customers ensuring all the administrative duties are managed and completed to ensure smooth execution of customer transactions.

Primary Responsibilities

- Provides administration support

- Works with account executive to manage key accounts

- Be the internal point of contact for clients

- Ensure all applicable customer data is updated in JIM 2

- Manage all parts of the sales process for assigned Customers

- Ensure time requirements are met and any changes communicated to the Customer

- Assist the team in meeting targets and KPIs

- Prioritise tasks constantly throughout the day/week/month

- Resolve problems and handle complaints in a timely manner

- Maintain knowledge of other accounts as required for backup support

- Manage buffer stock for your portfolio of clients

- Be an active member of all Project Deployments for AE, assisting where required

- Liaise with all other BC departments to ensure continuity for customer

- Ensure escalated of any potential challenge/risk to SAE as identified

Working Conditions

- Permanent full time

- Based in Melbourne - onsite

- Immediate start

What will make you successful in this role?

- Excellent communication (both written and verbal) skills.

- Ability to greet clients in a friendly and courteous manner.

- Customer service skills with focus on understanding customers’ needs and delivering right outcomes

- Willingness to learn

- Sales aptitude – engaging, resilient and driven

- Organisational and prioritisation skills with high attention to detail

- Ability to work independently and as a key member of a collaborative team

- Excellent communication and interpersonal skills

- Flexible, adaptable and adept at handling change and working under pressure

- Self‑motivated with strong worth ethics

- Capacity to prioritise and delegate tasks

- Well‑presented and engaging

- Well‑developed liaison skills, including excellent communication skills with a range of stakeholders

- Excellent time management skills including working to deadlines, attending to detail at all times

- A proactive, collaborative mindset and demonstrated capacity to work independently and within a team environment.

- Highly organised with the ability to juggle multiple tasks

Why is this an exciting opportunity?

Atturra Managed Services (AMS), a fast‑growing, publicly‑listed advisory and IT solutions provider.

With over 700 employees working across Australia, New Zealand and Singapore, Atturra works on some of the highest profile transformation projects in Australia. The depth, breadth and scope of our projects means you are continually developing your skillset and the value you can deliver. These are projects that are making a real difference in people’s lives.

Atturra Managed Services offers leading Hybrid IT, Private Cloud and Connectivity services, and the team have over 40 years of experience in delivery. This experience coupled with our people, makes us one of the most complete and leading “as a service” providers in the market.

What our people say:

“We are working towards a very bright future.” “It's a company with vision and a promising future.”

The transformation you’ll experience

At Atturra you’ll be working on some of the highest profile transformation and technology projects in Australia. The depth, breadth and scope of our projects means you are continually developing your skillset and the value you can deliver. These are projects that are making a real difference in people’s lives, allowing you to build the future, together.

Why you’ll love working here

Culture of possibility

At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, hard work and dedication.

A strong set of company values

Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for.

Valuable employee benefits

- Employee benefits, recognition, and wellbeing platform

- Career growth via succession planning, internal promotions, and mentorship opportunities

- Ongoing investment in professional development through industry certifications and study assistance

- Mental health support through our Employee Assistance Program

- Support for family and caring responsibilities, including paid parental leave

- Employee referral program, with monetary incentives offered

What our people say:

“Atturra has a great working environment and management are very supportive of their staff. We celebrate success and have fun while working hard.”

“I really like my team and I like being able to work from home or the office depending on what suits my needs. My work is interesting, and I am constantly learning.”

Recruitment Agencies / Headhunters

We got this covered. Our Talent Acquisition team is working on our hiring demands and will reach out should we need extra support. Atturra only accepts referrals from agencies on our official supplier list via Agency Portal. Agencies are required to go through our procurement process, have an approved fee agreement, and be invited to participate in hiring for a job opening by the Atturra Talent Acquisition team. Any profiles or referrals submitted outside of this process will be deemed invalid. We request that you do not contact Atturra employees outside of the Talent Acquisition team for any hiring‑related queries. To become an official supplier, send an expression of interest via talentacquisition@atturra.com.

Atturra is passionate about playing an active role in addressing the digital skills gap and being an advocate for diversity and Inclusion, and welcomes applications from all irrespective of their gender, LGBTQI identity, ethnicity, religion, physical ability, or age.

#J-18808-Ljbffr