Supplier Account Representative

Overview

A little about us

We’re a Member-owned organisation with over 30,000 automotive and allied repair Members across Australia and New Zealand, ranging from national franchises to your local family workshop.

Since 1974 we’ve been supporting our Members with the solutions that really matter, centred around our flagship Trade Account which gives our Members access to instant credit with over 2,000 Preferred Suppliers, simplified monthly expenses, and a generous rewards program as the cherry on top.

Beyond that, our Members can also access a wide range of exclusive products each designed to support our Members to thrive. Whether they need equipment finance to grow their business, insurance products to protect what matters most, or an award-winning travel agency to book their next getaway, Capricorn can help.

Are you passionate about delivering exceptional service and making a real impact behind the scenes? We’re looking for a proactive and detail-oriented individual to support our valued Suppliers and ensure smooth operations across our CAPlink system.

What You’ll Be Doing

- Provide ongoing support to Suppliers using the CAPlink system.
- Reconcile accounts for Suppliers not yet on the system with accuracy and attention to detail.
- Assist Suppliers with a variety of queries and ensure their needs are met efficiently.
- Manage a Portfolio of our Preferred suppliers and support them in growing their business with Capricorn members.

What You Bring

- A solid understanding of accounting principles.
- Intermediate proficiency in Microsoft Excel.

Your Experience

- At least one year in a customer service role where communication and problem-solving were key.
- Previous experience with account reconciliation in a high-accuracy service environment.

Your Qualifications

- Completion of Year 12 or equivalent is preferred.

How You Work

- You’re organised, methodical, and thrive in both team settings and independent tasks.
- You remain calm under pressure and treat colleagues with respect.
- Professionalism is your standard in every interaction.

A little on life at Capricorn

Our community at Capricorn always comes first, and a big part of that community is our team. We genuinely believe that investment in our people is the key to everything that we do.

Joining our community is about more than just a job, so here’s what’s in it for you:

- Work flexibility – We’re all unique, and so are the ways in which we work. Whether it’s flexible hours or WFH arrangements, we’ll work with you to find the best way for us to work together.
- Development Opportunities – your success is ours too. We provide opportunities training and development that give you the tools you need to grow.
- Paid parental leave – during life’s most important times, we support both parents’ leave and their transition back to work.
- Get social – our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
- A place you want to be – from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.
- A cherry on top – we’ve got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more

Sound like you’d be a good fit?

If you are ready to become part of a growing community and make a real impact, get in touch today.

For further information, support with your application and detail on Capricorn, please visit our website at capricorn.coop/careers

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