Administration Officer

3 weeks ago

Rockingham, Australia Solargain Full time

Posted: 11/08/2025

Closing Date: 30/09/2025

Job Type: Permanent - Full Time

Location: Rockingham WA 6168

Job Category: Administration

Solargain is a dynamic and professional organisation specialising in the suplly and installation of solar PV, energy storage systems and solar hot water systems. We are a leading national company helping Australians to clean and renewable life.

Job Description

We are looking for a Customer Liaison Officer to join our Service Department team. Based at our Rockingham Operations,the role demands agreat amount of flexibility and the ability to juggle multiple tasks simultaneously, and a proactive approach to help and support customers. You’ll be a real team player who thrives being in an open team environment

What you will do:

- Customer Support: Assist customers in system start-ups and shutdowns over the phone
- Diagnosing faults over the phone – utilising monitoring portals
- Data Analysis: Analyse portal data to identify faults or production issues and prepare detailed reports for customers.
- Booking appointments for technicians and managing their schedules/commitments and mapping efficient runs
- Access Management: Provide and manage access to portals for customers and authorised third parties.
- Energy Provider and Connectivity Support: Identify and address grid voltage reduction issues by liaising with energy providers and Support customers during network provider changes and address faulty connectivity accessories.
- Training and Documentation: assist in creation of process documentation, workflows and How-to guides for customers.

Desired Skills and Experience

What Experience is required:

- Prior experience in a similar role is preferred but not essential.
- Strong customer service experience and skills
- Proficient in MS office and strong general computer literacy
- Technically inclined, with a solid understanding of IT systems and a passion for keeping up to date with relevant products and technology
- Ability to troubleshoot connectivity issues.
- Ability to interpret data and explain it clearly to customers
- Excellent attention to detail and problem-solving skills,
- Ability to manage conflicting tasks, use initiative and work well under pressure,
- Self-motivated with a professional and friendly approach,
- Strong communication skills for dealing with customers, third party manufacturers and colleagues.

Requirements

- Drivers Licence
- Successful applicants will hold a current police clearance or be able to provide one within one month of commencing employment; and
- The position is open to Australian citizens &/or persons that have a legal, valid right to work in Australia.

Culture

Solargain is a 100% Australian owned business. We are committed to providing a safe, meaningful, and inclusive culture where our people feel like family. We encourage you to develop your career in an exciting inductry with a market leading renewable energy provider. We strive to be the brand of choice for sustainable energy solutions.

Solargain is an equal opportunity employer supporting diversity in the workforce.

#J-18808-Ljbffr

  • Office Administrator

    4 days ago

    Rockingham, Australia Fresenius Medical Care Full time

    **Position Title**: Office Administrator **Reports to (position)**: Dialysis Clinic Manager **Primary purpose of the role**: - To provide high quality level of reception and secretarial services to the patients, staff and Manager at the clinic in a caring and supportive manner. - To perform the clerical and administrative functions required to efficiently...

  • Office Administrator

    2 weeks ago

    Rockingham, Australia WCCI Pty Ltd Full time

    West Coast Commercial Industries is a well-established and dynamic company working on commercial building projects throughout Australia. We are looking for an Office Administrator with a bubbly and bright personality to join the team. This role would be ideal for someone who enjoys administration and coordination. The Company's focus on manufacturing,...

  • Contracts Administration Officer

    2 weeks ago

    Rockingham, Australia Austcorp Executive Full time

    up to $40p/h - 4-6 months work - 38 hours worked a week We are seeking a Contracts Administration Officer for a temporary assignment on a 4-6-month basis to start immediately. The role involves providing administrative and clerical support to our Contracts team and our Fleet team. Hours of work are Monday to Friday - 38 hours per week, 8.00am to...

  • Contracts Administration Officer

    2 weeks ago

    Rockingham, Australia Maxima Full time

    $35-$40 per hour - Temporary, Full-time - 4-6-month Contract We have an exciting opportunity for a seasoned Contracts Administration Officer to join an amazing team. Our clients are one of the local government council and they are looking for someone to join their team on 4-6 months contract Full-time basis. Reporting to the Building Operations Supervisor,...

  • Planning Administration Officer

    2 weeks ago

    Rockingham, Australia Maxima Full time

    $35-$37 per hour - Temporary, Full time - Planning and Development Services One of our clients are currently seeking a Planning Administration Officer to join their team on a Temporary basis. Reporting to the Coordinator Statutory Planning, the Planning Administration Officer will be responsible for providing administrative and clerical support to the...

  • Administration Officer

    1 week ago

    Rockingham, Australia Icon Holdings Services Full time

    **Administration Officer / Medical Reception - Icon Cancer Centre Rockingham, WA** This is an opportunity to join a community that truly holds human connections close to heart. We work with purpose at a fast pace, and we genuinely appreciate that all contributions make an impact. Our work is always important and not always easy, and we know the secret...

  • Administration Officer

    3 weeks ago

    Rockingham, Australia VenuesWest Full time

    THE OPPORTUNITY Level/Salary: Level 1, $65,728 - $74,951 p.a. (PSCSAA 2024) Work Type: Fixed Term - Full Time Branch: Southern Regional Operations Group Location: Rockingham Closing Date: 2025-09-25 4:00 PM Are you ready for your next exciting role? The Western Australia Police Force are seeking a proactive and highly organised Administration Officer...

  • Receptionist/administration Assistant

    1 week ago

    Rockingham, Australia Raine & Horne Rockingham Full time

    An opportunity exists to join a leading real estate franchise group, Raine & Horne, in the very important position of Receptionist with the Rockingham office. Working within a friendly and supportive team environment you will be kept busy and challenged. We are seeking a highly personable, friendly and mature-minded professional to competently manage the...

  • Administration Officer

    2 weeks ago

    City of Rockingham, Australia Cleanaway Operations Pty Ltd Full time $60,000 - $80,000 per year

    About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.As a high-growth, ASX-listed organisation with over 7,500 employees, our goal is to be recognised by our customers as the most...

  • Medical Receptionist/ Administration

    2 weeks ago

    Rockingham, Australia Down South Therapy Full time

    **Posted**: 07/08/2025 **Closing Date**: 04/09/2025 **Salary**: $54,600.00 - $67,076.00 **Job Type**: Permanent - Full Time **Location**: South Metro, Eastern Corridor, Kwinana, Rockingham **Job Category**: Administration **Looking for more than just a job? We offer more - more support, more flexibility, and more opportunities.** At **Down South...