Senior Scrum Master

Take the next step. Be part of something bigger at Suncorp.

- Join a leading Australian Insurer working with the Agile Momentum model
- Experience in containers and cloud-native platforms, midrange systems (IBM pSeries, Oracle Exadata, Linux), and Wintel will be highly regarded, however Jira champion essential
- Collaborative and supportive team environment, hybrid working model

As Senior Scrum Master you will help to deliver outcomes in a fast, sustainable, and effective manner, by embedding ways of working aligned to Suncorp’s delivery model – ‘Momentum’.

You will be key in transforming the infrastructure teams to smarter and better ways of working, utilising your experience in designing and managing Jira boards.

Essential for this role is your ‘can-do’ flexible attitude, someone who is able to prioritise, drive to deadlines and respond to change easily in a high-volume shared service agile environment.

Whilst the ideal candidate will be experienced in Scrum and Agile delivery, we would also consider a Project Manager or Deliver leader who holds a Scrum Master certification but who also has the personal attributes required for this role.

This is a fantastic opportunity for a talented Senior Scrum Master to join our Enterprise Delivery team where you will be part of the Centre of Excellence Community to network and share knowledge with other Scrum practitioners and leaders.

What you’ll do

- Work with a community of Scrum master’s and Platform Delivery Leads to sequence work and manage dependencies across Platform Squads; manage flow, sequencing, slicing and velocity of work within the squads
- Partner with Platform Delivery Managers and Product Owners to prioritise backlog items, remove impediments, ensure balanced workload and capacity planning is optimised across squad members in multiple teams
- Work closely with Solution Architects to prioritise work, whilst managing risk and dependencies, and communicating impacts to internal customers and stakeholders
- Monitor Squad performance and identifies opportunities for improvement, ensure the squad is compliant with appropriate governance and practices
- Perform Squad level reporting and manage RAID
- Communicate and embody the Momentum mindset

What you’ll bring

- Minimum of 5 years’ Scrum Master experience within enterprise organisation(s) OR Project Manager with Scrum Master Certification
- Min 1 year exposure/experience to infrastructure and/or Platform based technology
- Strong Jira experience (2+ years) including designing and managing Jira boards to develop ways of working
- Knowledge of Private and Public Cloud environments; Cloud migration experience or interest
- Demonstrated experience using scaled Agile in a large complex environment, as well as working with a hybrid model
- Adaptable and deadline-driven, with a passion for agile delivery and comfort navigating ambiguity
- Ability to juggle shifting priorities and critical replanning activities to achieve business goals
- Exceptional leadership and stakeholder management capability
- Ability to rapidly develop trust and credibility with senior stakeholders; developing excellent working relationships and rapport with project stakeholders, including Delivery leaders, business subject matter experts, technology teams and others

What You’ll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

- Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
- Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
- Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
- Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
- Paid volunteer leave, donation matching, and unlimited emergency response leave
- Performance-based bonuses and Suncorp shares for eligible employees
- Diversity is celebrated through employee resource groups and inclusive policies for all families

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact luke.morandini@suncorp.com.au for a confidential conversation.

Advertised: 29 Sep 2025 AUS Eastern Standard Time

Applications close: 29 Oct 2025 AUS Eastern Daylight Time

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