Assistant Chief Concierge
6 days ago
Close Inclusive Collection Job Postings Notification "Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally." Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom‑designed Park Hyatt hotel combines distinct regional character with elegant brand touches. About the Role We are seeking a dedicated and professional Assistant Chief Concierge to support the daily operations of our Concierge team. This role is pivotal in delivering exceptional guest experiences, maintaining brand standards, and fostering a collaborative team environment. Key Responsibilities - Responsible for greeting and welcoming guests - Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations - Respond to complaints and find the appropriate solution - Assist in on‑site events such as weddings or corporate meetings. - Support the effective day‑to‑day operations of the Concierge team - Demonstrate proficiency across all Guest Services functions, including butler service, in‑room dining, porterage, and valet. - Provide leadership and guidance to Concierge. - Manage guest requests, bookings, and correspondence with efficiency and professionalism. - Liaise with internal departments to ensure seamless guest experiences, particularly for VIPs and group arrivals. - Assist in service recovery and uphold positive guest and colleague interactions. - Maintain accurate records, logs, and tracking systems in line with hotel policies. Qualifications To be considered for this role the candidate should possess the following: - Previous experiences as a Concierge within a five star hotel or similar environment preferred - Strong knowledge of Sydney’s attractions, restaurants, and services. - Must possess a professional presentation - Excellent communication and interpersonal skills. - Ability to lead by example and support team development. High attention to detail and commitment to service excellence. - Flexibility to work across various shifts, including weekends and public holidays. - Extremely organised and well developed computer knowledge - Extensive knowledge of Sydney and surrounds Must already have a valid visa to work in Australia Working at Park Hyatt Sydney will include: - Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets - Access to complimentary and discounted Hyatt accommodation worldwide - Access to internationally recognised learning and development programs and opportunities - Access to an employee assistance program and paid family leave benefits - Being part of a diverse and inclusive team, passionate about their work A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces with the aim to create an authentic culture of care and service. Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt If you are looking for a fulfilling career, please apply through www.careers.hyatt.com #J-18808-Ljbffr
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Assistant Chief Concierge
3 days ago
Sydney, Australia Shangri-La Hotels Full timeShangri-La Sydney Shangri-La Hotel, Sydney, situated in the heart of the historic Rocks district. With 564 guest rooms and suites, a luxurious Chi Spa, 4 food and beverage outlets and 18 conference and meeting rooms, this 5-star hotel is tailored towards both the corporate and leisure guest. Concierge is an integral part of the Front Office Team whose main...
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Concierge Supervisor
14 hours ago
Sydney, New South Wales, Australia W Hotels Full time $90,000 - $120,000 per yearAdditional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationW Sydney, 31 Wheat Road, Sydney, New South Wales, Australia, 2000VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementNATURAL TALENTExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely...
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Concierge Supervisor
2 weeks ago
Sydney, Australia Marriott International, Inc Full time**Additional Information** **Job Number**24178341 **Job Category**Rooms & Guest Services Operations **Location**W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia, 2000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **Natural Talent** Explore an exciting new career path at W Hotels where your natural talent is...
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Concierge Supervisor
21 hours ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 24089612 **Job Category** Rooms & Guest Services Operations **Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Natural Talent** Explore an exciting new career path at W Hotels where your natural talent is...
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Concierge
7 days ago
Council of the City of Sydney, Australia Jones Lang LaSalle Incorporated Full timeJLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they...
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[Urgent Search] Casual Concierge
3 weeks ago
Council of the City of Sydney, Australia Blacktown Workers Club Group Ltd Full timeWe are looking for a friendly, experienced and well-presented Customer Service Professional to join our team. About Us By any measure, the story of Workers Lifestyle Group is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a...
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Workplace Concierge
2 days ago
Council of the City of Sydney, Australia Jones Lang LaSalle Incorporated Full time**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...
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Chief Butler
2 weeks ago
Sydney, Australia AA Appointments Full time**CHIEF BUTLER - NSW** **LOCATION: SYDNEY** **SALARY PACKAGE: up to $82,875** - Luxury 5 Star Boutique Hotel - Renowned and award-winning Director of Culinary - Dynamic and supportive management team **ABOUT YOUR NEW EMPLOYER** Our client is an award-winning Luxury 5 Star Boutique Hotel that boasts international career progression, fantastic benefits and...
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Chief Butler
3 days ago
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▷ Apply Now! Concierge
4 weeks ago
Council of the City of Sydney, Australia Jones Lang LaSalle Incorporated Full timeConcierge page is loaded## Conciergeremote type: On-sitelocations: Sydney, NSWtime type: Full timeposted on: Posted Todayjob requisition id: REQ439846**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our...
