Sales Crew
1 week ago
Overview
Location: Melbourne Airport
Posted on: 21 August 2025
About Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in coveted destinations, Lotte Duty Free showcases luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more. Headquartered in South Korea, Lotte Duty Free is known for delivering excellence in customer service and a long heritage as a trusted travel partner. In Oceania, locations include Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.
About the Opportunity
We are currently seeking energetic and enthusiastic Sales Crew to join our team at Melbourne International Airport. You will be working in a fast-paced, customer-centric environment with a friendly and diverse team.
Responsibilities
- Engage customers with a friendly and approachable manner
- Provide a high level of customer service
- Promote benefits of products to generate sales and achieve set KPI’s
- Process sales via the cash register
- Inform passengers of the conditions relating to their purchases e.g. customs requirements
- Know and understand the product range
- Be aware of, and adhere to, Airport security emergency and health and safety procedures
Qualifications
- Cash handling in a fast-paced environment
- Proven experience of operating a point of sale (POS) system
- A reasonable level of physical fitness, as some manual handling/heavy lifting may be involved
- Excellent customer service and communication skills
- Demonstrated ability to work well and effectively as part of a team and individually
- RSA (Responsible Service of Alcohol) certification is required
Why Join Lotte Duty Free
- Monthly Sales Commission Program
- Team Discount Program
- Free Car Parking
- Uniform & ASIC Pass Provided
- Employee Assistance Program and Health initiatives
- Private Health Insurance Discount
- Lotte New Employee Induction & Safety Leagues Program
- Long-term Career & Professional Development Opportunities
- Recognition of Service Awards ($ Gift Cards)
- Safe, Diverse & Inclusive Work Environment with a Supportive Culture
Details of the Role
- Part Time position 60 hours' fortnightly
- Full Time position 76 hours’ fortnightly
- 2 week rotating roster
- Availability to work a flexible schedule including nights, weekends, and public holidays
- Flexibility with hours of work is important as our stores are open for long periods
It is essential to have your own form of reliable transport due to the early/late hours of work.
To apply for this role you must be 18 years old with Full Time Working Rights in Australia. Unfortunately we are not able to accept Student Visa or Working Holiday Visa applications.
To work with Lotte Duty Free, you must hold a current Australian or International Passport.
Please note that all Lotte Duty Free employees are required to have Customs and Police Clearance process.
If this excites you, we want to meet you
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