Guest Service Agent

4 days ago


Whyalla, Australia Travel + Leisure Co. Full time

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Embrace South Australia’s First TRYP Hotel and Bring It to Life

TRYP by Wyndham promises to be one of the city’s hippest new spots to stay. TRYP by Wyndham Pulteney Street Adelaide offers business and leisure travellers a unique combination of experience and destination, with contemporary lodging options in some of the world’s most cosmopolitan cities, including Madrid, Barcelona, Paris, Lisbon, Frankfurt, Berlin, Buenos Aires, Sao Paulo, and New York City. The brand’s “Own the City” culture passionately celebrates both our guests and the cities in which TRYP by Wyndham properties operate.

Go Where Joy Is In The Journey

Discover a career fuelled by possibility at TRYP by Wyndham Pulteney Street Adelaide. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Adelaide team as a Guest Service Agent today

How You'll Shine

As a Guest Service Agent, you will be responsible for the day to day operation of the front desk. This includes greeting and registering of owners and guests, providing information on local area attractions, completion of all department related paperwork and using all communication equipment including telephones, facsimiles and computers.

What You’ll Bring

- Previous experience within a similar hotel position

- Genuine passion for customer service and the local area

- Excellent communicator with strong interpersonal skills

- Enthusiastic, self‑motivated and positive individual

- Immaculate presentation and professional grooming standards

- High levels of computer literacy

- Previous experience with a PMS system (Hirum, Fidelio, Opera etc.) advantageous

- Have the ability to recognize and solve problems in the workplace

- Ability to work a flexible schedule, including nights, weekends, public and school holidays.

How You'll Be Rewarded

- Immediate start

- Potential for a long term opportunity

- Supportive work culture

- Professional development funding

- Discounted hotel & resort stays globally

About Us

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.

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