Support Worker

Support Worker - Female

Location: North Ryde

Multiple Permanent Part-Time Positions Available (up to72 hours per fortnight)

About Us

At New Horizons, we are passionate about creating a unified organisation where our teams work seamlessly together to deliver exceptional outcomes. With over 55 years of experience, New Horizons is a leading provider of Disability, Aged Care, and Community Support Services, committed to empowering individuals to live their best lives Did you know our CEO Luke Buckley started out as a Support Worker with us 15 years ago? That’s proof your career can go anywhere here. We invest in your future with ongoing training and mentoring, clear career advancement pathways, opportunities to specialise in Aged Care and Disability Support, and a rewards and recognition program that celebrates your wins.

About the role

This is a Permanent Part-Time Position for Support Workers based in North Ryde. We are recruiting across our local Supported Independent Living Programs. This role involves supporting people living with disability to live and recover within the community in the way that they want to. We strongly encourage individuals with lived experience of disability, or caring for people with a disability to apply. We empower our customers by supporting them to build independence, identify and achieve goals, engage in activities of daily life, and encourage genuine connections within the community, with a focus on wellness and re-ablement. To work with us you have a positive, authentic, inclusive personality which you bring to work with you every day

About you

- Minimum Cert III in Disability, Mental Health, Peer Work, Individual Support or equivalent.

- Valid NSW Drivers License (Class C), with ability to drive large cars and/or vans.

- Australian Police Check, NSW WWCC and NDISWC or willingness to obtain before commencing the role.

- A strong set of values that guides your work, incorporating our organisational values of Passion, Integrity and Respect.

- Great computer skills with proven ability to use Microsoft Office and customer relationships management systems.

Your responsibilities

- Collaborate with customers to develop individualised person-centered support plans that incorporate their identified wellbeing needs, strengths, and their goals.

- Provide support to customers to improve their independence by assisting with skill development, transport, social activities, supporting with finances, attending appointments, cooking, medication and personal care, as well as other support as required.

- Support and encourage our customers to participate in activities of their choice, such as; social, leisure, sporting, educational, and employment activities.

- Keep customer records up to date on a daily basis using online systems and electronic databases.

- Develop and maintain professional relationships and networks with customers, families, caregivers and key stakeholders.

- Support customers to navigate the sector to access any additional service they may require.

- Seek innovative ways to enhance the recovery journey and overall customer experience with New Horizons.

What’s in It for You?

- Professional Development: Opportunities for continuous learning and career growth.

- Supportive Team Environment: Work with a collaborative and motivated team.

- Innovative Culture: Be part of a forward-thinking organisation that values creativity and innovation.

- Flexible Work Arrangements: Enjoy a balance between work and personal life.

- Community Engagement: Make a positive impact in the local community.

- Diverse and Inclusive Workplace: Work in an environment that values diversity and inclusion.

Why Join New Horizons?

We’re committed to creating a workplace that supports your growth, work-life balance, and overall well-being. Here’s what you’ll enjoy:

- Above the award pay, penalty rates & great benefits.

- Not for Profit Salary Packaging: Pay less tax and maximize your take-home pay

- Fitness Passport

- Clinical Supervision & Peer Support: A collaborative environment to thrive professionally.

- Development Opportunities: Build your skills through internal and external training.

How to Apply

To register your interest, please click ‘Apply Now' and provide a resume and cover letter outlining your suitability for the role.

Additional information

Due to high volume of applications, only shortlisted candidates will be contacted.

New Horizons values diversity and encourages applications from people from all walks of Life. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life. Our workforce proudly reflects the local communities we connect with and support. If you have questions about this role, or would like to discuss any reasonable adjustment you may require throughout the recruitment process, or require alternate method of submitting your application, please email recruit@newhorizons.net.au

IMPORTANT: New Horizons is an equal Opportunity Employer, and our people represent the community which we service. We invite all the applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds. Due to the specific support needs of the customer base and the inherent program requirements, there is a genuine occupational requirement for female applicants to apply, under the exception clause of the NSW Anti-Discrimination Act 1977 – Section 31.

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