Accounts Manager

Accounts Manager - NSW page is loaded## Accounts Manager - NSWlocations: AUS North Sydney - 54 Miller Streettime type: Full timeposted on: Posted Todayjob requisition id: JR106630We are the Australian operation of Stewart Title Limited, a leading provider oftitle insurance. As one of the largest residential and commercial title insurers in the world,Stewart Title specializes in providing our clients with exceptional service, deep expertise andinnovative solutions to help close their real estate transactions with peace of mind.# **Job Description****Job Summary**An Accounts Manager with our Business Development Department in Sydney is responsible for ensuring client satisfaction, managing day-to-day communications, identifying growth opportunities, and coordinating with internal teams to deliver exceptional service and results.**Job Responsibilities*** Manage and nurture relationships with key clients, ensuring high levels of satisfaction and retention.* Act as the main point of contact for client communication and issue resolution.* Understand client business needs and identify opportunities for upselling or cross-selling products/services.* Collaborate with internal teams (sales, marketing, operations, and support) to deliver on client expectations.* Prepare and present account performance reports and business reviews.* Negotiate contract renewals, pricing, and service agreements.* Achieve revenue growth and retention targets for assigned accounts.* Partner with Customer Service to provide outstanding day-to-day client support and resolve issues efficiently.* Actively participate in Sales & Operations meetings, contributing insights and tracking key milestones in production and delivery.**Qualifications:*** Minimum 2 years’ experience in account management, client success, or sales* Proven ability to manage multiple accounts and meet deadlines.* Excellent communication, presentation, and interpersonal skills.* Strong negotiation and problem-solving abilities.* Results driven with a customer-first mindset.* Ability to manage multiple tasks simultaneously and work independently* Excellent customer service skills.* A strong driven character with a will to succeed.* Have a working knowledge of Microsoft Word, Excel and Outlook* Proven ability to work cross-functionally to deliver results under tight timelines.* High attention to detail and a proactive, hands-on approach.Privacy: Your privacy is important to us. We consider and define Personal Information as any data relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a photo, an email address, bank details or posts on social media. We only collect, store, use and disclose Personal Information from prospective and current employees for legitimate employment, legal, and business purposes. You can learn more about how we handle and process your personal information in relation to our recruitment process by making a request to our Human Resources department.Thank you to all applicants for your interest. Please note, only those that are under consideration will be contacted.Stewart is on a journey to become the premier title services company. We offer personalized service, industry expertise and customized solutions for virtually any type of real estate transaction and are a leading global real estate services provider. At our core, we help make property ownership around the world possible. In doing that, we take every step to foster meaningful relationships through our ingenuity and efforts and are dedicated to going above and beyond to provide the best experience for employees and customers alike. To do so, we know we must sustainably serve our employees, shareholders, customers and our communities at large. That’s why we are committed to creating an inclusive workplace that fosters a deep sense of pride, passion, respect and belonging, while lessening our impact on the environment and providing transparency around the way we do business.
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