Administrative Officer

Administrative Officer - Corporate Support Services

Job no: 917122

Work type: Full time

Location: Adelaide CBD

Categories: Administration, Business and Management

- Women’s and Children’s Health Network, Corporate Services, North Adelaide (5006)

- Salary – ASO2 - $58,709.00 to 63,154.00 + 12% Superannuation and Salary Sacrifice Benefits

- Employment – Full Time, Casual and Contract positions available.

About WCHN

Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

- Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.

- Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)

- Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).

- Support for you and your family via our Employee Assistance Program.

- Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.

About the role

The Administrative Officer is responsible for accurate and confidential data entry and management of referrals using the Statewide Referral Management System (SRMS) and Electronic Medical Record (EMR) for the Women’s and Children’s Health Network. This role involves supporting various administrative tasks, business projects, and audits, while working independently and handling complex duties in collaboration with management to ensure smooth service delivery.

Key duties of the role

- Timely and accurate processing of incoming referrals into SRMS and PAS, ensuring compliance with SA Health and WCHN policies and KPIs.

- Always maintain strict confidentiality and security of medical records and patient information.

- Coordinate referral steps and update records in SRMS and EMR, seeking clarification from Medical Records and Patient Registration teams when needed.

Skills and Experience

- Ability to interact courteously and helpfully with a diverse range of people, including patients, staff, and the public.

- Demonstrated attention to detail and ability to work independently or as part of a multi-disciplinary team.

- Maintain neutrality and professionalism in challenging situations while upholding confidentiality.

- Proven ability to prioritise tasks, meet deadlines, and maintain accuracy with limited supervision.

- Competent in word processing, data entry, Microsoft Office, and knowledge of office management procedures.

Enquiries can be directed to

Kylie Betts - Position: Business Support Officer - Phone: 0479187011 - E-mail: Kylie.Betts@sa.gov.au

Want to learn more about career opportunities at WCHN? Click Here to discover how you can Realise Your Potential and join one of our many teams making a positive difference in the community.

Stay connected with us Follow WCHN on LinkedIn to keep up to date with new job opportunities and the latest news from across our network — Click Here to join the conversation

To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:

- ASO2 - Administrative Officer - Role Description - .pdf

- Immunisation Requirements Checklist

- Applicant Documents Checklist

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Want further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Thursday 18th December 2025 (11:55pm)

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