Network Support

4 weeks ago


Perth, Australia PRA Full time

Overview

Network Support Specialist (Perth, WA)

$90K + 17% Super
No sponsorship or relocation.

MUST HAVE FULL RIGHT TO WORK

We're seeking a Network Support Specialist to join a forward-thinking organisation in Perth. In this role, you'll be responsible for keeping critical network services running smoothly, from proactive monitoring and troubleshooting through to incident response and change management. You'll act as an escalation point for network incidents, work closely with internal teams and vendors, and help ensure the integrity, availability, and performance of complex network infrastructure.

Responsibilities

- Provide proactive monitoring and troubleshooting of complex network infrastructure to ensure availability, performance and reliability
- Respond to incidents, perform root cause analysis, and implement effective remediation
- Coordinate with internal teams and external vendors to support network services
- Assist with change management activities to minimize disruption
- Escalate complex issues as required and communicate status to stakeholders

Qualifications

- 3+ years' experience in a NOC or network support role (ideally in telco/ISP environments)
- Strong troubleshooting skills across IP/Optical networks
- CCNA, JNCIA or equivalent experience
- ITIL knowledge (incident/change management)
- Calm under pressure with strong communication skills

Advantageous: Telco background

Why apply?

- $90K + 17% superannuation
- Flexible working options
- Industry-leading leave benefits
- Work with cutting-edge technologies in a collaborative team

How to apply

Perth-based opportunity • CVs to chloe.fearn@pra.com

Follow your application with a phone call to 0483 967 570.

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