Customer Service Consultant

3 days ago

City of Parramatta Council, Australia Momentum Consulting Group Full time

Overview

This internationally recognised company, operating in the medical and warehouse supply chain sectors, is offering multiple exciting temporary-to-permanent customer service opportunities for candidates ready to start immediately.

Competitive hourly rate plus super

Benefits

- Work with a well-established, technical, medical and supply chain customers
- Hybrid work arrangement (up to 2 days WFH) after completing on the job training
- Be part of a company that values innovation, sustainability, and professional development

We are seeking motivated individuals who bring:

- Strong communication and interpersonal skills
- Proven ability to manage high-volume calls and emails in a fast-paced environment
- Excellent problem-solving and conflict-resolution abilities
- Strong computer literacy and ability to pick up new systems quickly
- A customer-first mindset with the ability to build rapport and deliver exceptional service
- Reliability, professionalism, and a positive attitude

Key Responsibilities

- Handling Customer Interactions by phone and e-mail
- Problem Solving and Issue Resolution, by Listening carefully to understand customer concerns
- Following up with customers to ensure resolution and satisfaction
- Administrative and System Tasks
- Meeting Targets and KPIs

To Be Successful, You Will Have

- Empathetic and patient when dealing with customers on the phone
- Positive and friendly in your approach
- Resilient and composed
- Problem-Solver
- Clear Communicator
- Team-Oriented
- Detail-Focused & Reliable ensuring accuracy in logging information, following procedures, and meeting commitments

How to Apply

To apply online, please click on the APPLY function or

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency, or unrestricted work rights. If this sounds like you, click "Apply Now".

Alternatively, for a confidential discussion, please contact Felicity on (02) 9267 8211

Momentum is committed to providing equal employment opportunity for all. We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

#J-18808-Ljbffr

  • Senior Advisor, Ministerial and Parliamentary Services

    4 weeks ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    OverviewSenior Advisor, Ministerial and Parliamentary Services — NSW Department of Customer Service. The role supports Ministerial, Executive and Parliamentary Services and the coordination of Ministerial and Parliamentary requests, with involvement in SafeWork NSW matters.ResponsibilitiesCoordinate Ministerial, Parliamentary, Executive and other ad hoc...

  • Service Officer

    4 weeks ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    OverviewService Officer (Service Desk) - Talent Pool role at NSW Department of Customer Service. This posting is for Talent Pool applications for future opportunities within the department.Base pay and eligibilityBase pay range: A$84,659.00/yr - A$92,701.00/yrTALENT POOL ONLYClerk Grade: 3/4Salary Range: $84,659 - $92,701 plus superannuation and leave...

  • SAP HCM

    4 weeks ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    Join to apply for the SAP HCM (OM) Lead role at NSW Department of Customer Service1 week ago Be among the first 25 applicantsJoin to apply for the SAP HCM (OM) Lead role at NSW Department of Customer ServiceGet AI-powered advice on this job and more exclusive features.NSW Department of Customer Service provided pay rangeThis range is provided by NSW...

  • Assistant Service Officer Payroll

    2 weeks ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and...

  • Senior Service Officer Payroll

    2 weeks ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual...

  • Customer Service Consultant

    2 weeks ago

    Parramatta, Australia SuperCare Full time

    **ABOUT US** At SuperCare, we believe that health and well-being should always come first. As a pioneering Australian company, we are committed to empowering individuals to prioritise their health by facilitating the early release of Superannuation for essential medical treatments. We have been positively impacting the lives of thousands since we started...

  • Customer Service Consultant

    4 days ago

    Parramatta, Australia Momentum Consulting Group Full time

    This NSW government is looking to build out a team of Customer Service Consultants in their Education shared service department supporting the internal customer. **Benefits** - Monday to Friday - Work/life balance - Hybrid working arrangements. - Great team environment - Part-time (min. 20hrs per week) or - Full time (7hrs per day, 35 hours per week)...

  • Customer Service Representative

    2 weeks ago

    City of Parramatta Council, Australia Randstad Australia Full time

    Customer Service Representative - ParramattaJoin to apply for the Customer Service Representative role at Randstad AustraliaYour new companyJoin this established organisation in their Parramatta office who are committed to providing the best service and assistance to new and existing customers. This financial institution specialise in servicing customers\'...

  • Customer Care Consultant

    4 weeks ago

    City of Parramatta Council, Australia Regency Care - Assistive Technology Partners Full time

    OverviewCustomer Care Consultant - Western Sydney Lead at Regency Care, Assistive Technology Partners. This role focuses on enhancing the quality of life for individuals with disabilities while driving the Western Sydney expansion. You will work with clients and Occupational Therapists (OTs) to identify and implement assistive technology solutions and take...

  • Customer Sales and Service Consultant

    2 weeks ago

    Parramatta, Australia IAG Full time

    We’re ready for you! Join the largest general insurance group in Australia and New Zealand as a Customer Sales and Service Consultant. **Your Role** We have multiple opportunities for Customer **Sales and Service Consultants** to join our NRMA Insurance team. You’ll be the first point of contact for our customers and will assist in the growth of...