Customer Service Consultant

3 weeks ago

Council of the City of Sydney, Australia Luxottica Full time

Select how often (in days) to receive an alert: Create Alert

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely-recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world-class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and GrandVision.

Every day, EssilorLuxottica’s 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company’s milestones included a collaboration with Meta to launch Ray-Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.

In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray-ban and Laubman & Pank.

As a Optical Customer Service Consultant in our Silverwater location you will learn about the optical industry, optics (such as different eye conditions) and optical dispensing. You will be trained to become one of our Customer Service Representatives who are the primary contact point for customer enquiries via inbound and outbound calls & emails, and are relied on by our customer for technical advice and product recommendations on different lens solutions.

Our ideal candidate will have:

- Optical Knowledge
- 2 or more years’ experience in customer service, ideally within a call centre environment
- Excellent interpersonal and communication (both written and verbal) skills
- Strong computer literacy, including navigating ordering systems and tools
- High attention to detail

About You:

- Interest in pursuing a career in the optical industry
- Highly organised, and able to manage multiple tasks simultaneously
- Reliable, punctual, proactive and enthusiastic

If you can see yourself having a great career in the Optical Industry, we'd love to hear from you.

To be considered for this opportunity, please click apply and send your cover letter and resume today.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

#J-18808-Ljbffr

  • Customer Service Consultant

    3 weeks ago

    Council of the City of Sydney, Australia King Living Full time

    Location: Design & Support Centre, Sydney, NSW, AU Date Posted: 04 September 2025 Since 1977, King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted...

  • Telstra Retail: Customer Service

    4 hours ago

    Council of the City of Sydney, Australia Telstra Corporation Full time

    ## Employment TypePermanent## Closing Date31 Dec 2025 11:59pm## Job TitleTelstra Retail: Customer Service & Sales Consultant**Job Summary**As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Apply Now: Customer Service Consultant

    3 weeks ago

    Council of the City of Sydney, Australia James Frizelle's Automotive Group Full time

    About the Role As a Customer Service Consultant, you will be the voice of our brand working across multiple channels. This position will be based at our head office in Warwick Farm. You’ll spend your day confidently tackling a wide variety of customer enquiries using empathy, understanding and problem-solving. To be successful in this role you need to...

  • Customer Care Consultants

    2 weeks ago

    Council of the City of Sydney, Australia BizCover Pty Limited Full time

    Overview BizCover who? You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's fast 50 companies as one of the fastest growing technology companies and Westpac's top 20...

  • Telstra Retail: Casual Customer Service

    7 days ago

    Council of the City of Sydney, Australia Telstra Corporation Full time

    Telstra Retail: Casual Customer Service & Sales Consultant BANKSTOWN page is loaded## Telstra Retail: Casual Customer Service & Sales Consultant BANKSTOWNlocations: Bankstown Central Shop T068 1 North Tce: Sydneytime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 20, 2025 (28 days left to apply)job requisition id: JR-10159040##...

  • Telstra Retail: Full Time Customer Service

    2 weeks ago

    Council of the City of Sydney, Australia Telstra Corporation Full time

    Telstra Retail: Full Time Customer Service & Sales Consultant EASTGARDENS page is loaded## Telstra Retail: Full Time Customer Service & Sales Consultant EASTGARDENSlocations: Sydneytime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 15, 2025 (28 days left to apply)job requisition id: JR-10158548## Employment TypePermanent##...

  • Telstra Retail: Casual Customer Service

    2 weeks ago

    Council of the City of Sydney, Australia Telstra Corporation Full time

    Telstra Retail: Casual Customer Service & Sales Consultant MACARTHUR SQUARE page is loaded## Telstra Retail: Casual Customer Service & Sales Consultant MACARTHUR SQUARElocations: Sydney: Telstra Store Macarthur Squaretime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 16, 2025 (30 days left to apply)job requisition id:...

  • Telstra Retail: Full Time Customer Service

    7 days ago

    Council of the City of Sydney, Australia Telstra Corporation Full time

    Telstra Retail: Full Time Customer Service & Sales Consultant NARELLAN page is loaded## Telstra Retail: Full Time Customer Service & Sales Consultant NARELLANlocations: Sydney: Telstra Store Narellantime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 6, 2025 (28 days left to apply)job requisition id: JR-10158188## Employment...

  • Telstra Retail: Part Time Customer Service

    3 weeks ago

    Council of the City of Sydney, Australia Telstra Corporation Full time

    Telstra Retail: Part Time Customer Service & Sales Consultant MACARTHUR SQUARE page is loaded## Telstra Retail: Part Time Customer Service & Sales Consultant MACARTHUR SQUARElocations: Sydneytime type: Part timeposted on: Posted Todaytime left to apply: End Date: October 31, 2025 (28 days left to apply)job requisition id: JR-10157854## Employment...

  • Telstra Retail: Full Time Customer Service

    2 weeks ago

    Council of the City of Sydney, Australia Telstra Corporation Full time

    Telstra Retail: Full Time Customer Service & Sales Consultant NORTH SYDNEY page is loaded## Telstra Retail: Full Time Customer Service & Sales Consultant NORTH SYDNEYlocations: Sydney: Telstra Store North Sydneytime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 13, 2025 (27 days left to apply)job requisition id: JR-10158543##...