Customer Service Consultant
21 hours ago
Select how often (in days) to receive an alert: Create Alert
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely-recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world-class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and GrandVision.
Every day, EssilorLuxottica’s 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company’s milestones included a collaboration with Meta to launch Ray-Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.
In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray-ban and Laubman & Pank.
As a Optical Customer Service Consultant in our Silverwater location you will learn about the optical industry, optics (such as different eye conditions) and optical dispensing. You will be trained to become one of our Customer Service Representatives who are the primary contact point for customer enquiries via inbound and outbound calls & emails, and are relied on by our customer for technical advice and product recommendations on different lens solutions.
Our ideal candidate will have:
- Optical Knowledge
- 2 or more years’ experience in customer service, ideally within a call centre environment
- Excellent interpersonal and communication (both written and verbal) skills
- Strong computer literacy, including navigating ordering systems and tools
- High attention to detail
About You:
- Interest in pursuing a career in the optical industry
- Highly organised, and able to manage multiple tasks simultaneously
- Reliable, punctual, proactive and enthusiastic
If you can see yourself having a great career in the Optical Industry, we'd love to hear from you.
To be considered for this opportunity, please click apply and send your cover letter and resume today.
As an inclusive, team-first company, our people are at the core of everything we do.
We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.
We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.
#J-18808-Ljbffr
-
Customer Service Consultant
21 hours ago
Council of the City of Sydney, Australia King Living Full timeLocation: Design & Support Centre, Sydney, NSW, AU Date Posted: 04 September 2025 Since 1977, King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted...
-
Council of the City of Sydney, Australia Chubb Deutschland GmbH Full timeOverview Join Our Team as a Customer Service Champion! Are you looking for a rewarding role within a kind, hardworking and passionate team? Are you a master of making someone's day? Do you enjoy talking with our elderly community? If you answered "yes" with a smile, then we've got the perfect role for you at our call center! Who We Are At VitalCALL,...
-
Telstra Retail: Part Time Customer Service
3 days ago
Council of the City of Sydney, Australia Telstra Corporation Full timeTelstra Retail: Part Time Customer Service & Sales Consultant MACARTHUR SQUARE page is loaded## Telstra Retail: Part Time Customer Service & Sales Consultant MACARTHUR SQUARElocations: Sydneytime type: Part timeposted on: Posted Todaytime left to apply: End Date: October 31, 2025 (28 days left to apply)job requisition id: JR-10157854## Employment...
-
Telstra Retail: Part Time Customer Service
21 hours ago
Council of the City of Sydney, Australia Telstra Corporation Full timeTelstra Retail: Part Time Customer Service & Sales Consultant CASTLE HILL page is loaded## Telstra Retail: Part Time Customer Service & Sales Consultant CASTLE HILLlocations: Sydneytime type: Part timeposted on: Posted Todaytime left to apply: End Date: November 6, 2025 (28 days left to apply)job requisition id: JR-10158182## Employment TypePermanent##...
-
24/7 Customer Service Engineer
2 weeks ago
Council of the City of Sydney, Australia HSO Enterprise Solutions GmbH Full timeAre you a dedicated Customer Service Engineer ready to support global clients around the clock? HSO is seeking a skilled and proactive 24/7 Customer Service Engineer to join our support team. In this role, you will provide technical assistance and issue resolution for Microsoft Dynamics 365 solutions, ensuring continuous service availability and customer...
-
Position: Customer Support Consultant New
3 days ago
Council of the City of Sydney, Australia REA Group Ltd. Full time- Join a collaborative team and deliver great customer experiences! - Solve different problems every day and enjoy great learning opportunities! - Permanent full time role based in Sydney We're REA With bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you're at on your property journey, we're here to...
-
Customer Service Consultant
3 days ago
City of Melbourne, Australia Bank Australia Limited Full timeJob Category: Banking and Financial Services Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks. We...
-
Assistant Service Officer Payroll
4 weeks ago
City of Parramatta Council, Australia NSW Department of Customer Service Full timeJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and...
-
Senior Service Officer Payroll
4 weeks ago
City of Parramatta Council, Australia NSW Department of Customer Service Full timeJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual...
-
Client Service Consultant
3 days ago
Council of the City of Sydney, Australia Macquarie Bank Limited Full timeOverview Administration & Support, Retail Banking Our dynamic Client Service team are the friendly and knowledgeable first point of contact for our clients. They are dedicated to supporting customers of our retail bank predominantly through phone call communication. At Macquarie, our advantage is bringing together diverse people and empowering them to...
