Community Housing Administrator

3 weeks ago


Albany, Australia Southern Cross Care (WA) Inc. Full time

Enjoy the benefits of NFP salary packaging - up to $18,550 p.a.
Come & join one of WA's largest aged care providers

At Southern Cross Care WA we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.

Southern Cross Care WA is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.

We hope you will join us and become one of the people who make Southern Cross Care WA an extraordinary place to be.

About the role and where you will be working:

The principle role of the Community Housing Administrator is to assist the Property Manager Team Leader to handle daily business operations of all properties within the Southern Cross Housing Ltd portfolio within relevant legal requirements and to provide high quality customer service.

This is a permanent full time role located in our central office in Rivervale. This role has the opportunity to work from home one or two days a week.

We’ll also be asking you to:

- Coordinate and compile monthly tenancy activity reports for the Property Manager Team Leader.

- Arrange weekly, fortnightly or monthly meetings including team meetings and TAC meetings and provide agendas and minute taking.

- Contribute to the maintenance of an environment, which promotes safety, security and personal integrity of individuals and groups.

- Maintain positive relationships with agencies including Housing Authority and Mental Health Commission and other key stakeholders.

- Monitor level of client satisfaction by: ensuring appropriate mechanisms are in place to obtain routine and regular feedback, developing and then maintaining effective communication with all key stakeholders & provide feedback to Assets & Infrastructure on a regular basis regarding timeliness and standards of services being delivered.

About you:

The ideal candidate will have 3 years’ experience in a similar position and some working knowledge of the Residential Tenancies Act 1987.

Working with us:

At Southern Cross Care WA, we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:

- Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.

- Corporate Health Insurance with HBF

- Free employee assistance program

- A diverse range of services which allows professional development and growth

- Annual leave starting at 4 weeks (full time)

- Carers/personal leave

- Service Awards for long standing employees

- Flexible working environment

How to apply:

To express your interest, please apply with an up-to-date resume, and a cover letter outlining your experience / suitability.

Kindly note, if your application progresses to an interview, we’ll be asking for:

- National Police Clearance - current within 6 months (or evidence of application)

- Full WA Drivers' Licence

About us:

Established over 50 years ago, Southern Cross Care WA is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Our promise to our clients, residents and each other is to enable extraordinary because we;

Listen, Act, Do not give up, Work as one.

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care WA Inc. Group.

Southern Cross Care WA is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.

For more information on the services, we provide visit: scrosswa.org.au

Community Housing Administrator

Real Estate & Property Residential Leasing & Property Management

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