IT Team Leader

2 weeks ago


Townsville, Australia Hamilton Barnes Associates Limited Full time

Are you looking for an exciting new opportunity? Join a leading provider of Managed IT Services that began its journey in 1993, founded on a vision to deliver quality technology solutions to the local business community. Since then, the company has grown into a recognised industry leader, built on a foundation of expertise, innovation and an unwavering focus on customer experience. Driven by a forward-thinking team with a commitment to service excellence, the organisation is known for its meticulous attention to detail and a willingness to go the extra mile. This dedication to getting things right continues to set it apart in an increasingly competitive market.

If you would like to learn more about this opportunity, feel free to reach out and apply today

Responsibilities:

- Lead from the front, providing escalation support, mentoring team members, and taking ownership of project delivery across:
- Microsoft 365
- Intune & Entra ID
- Sophos firewalls
- VoIP solutions

Requirements:

- Senior Systems/Support Engineer ready to move into leadership, or
- Current Team Leader with experience leading a high-performing MSP support team
- Strong skills across Microsoft modern workplace technologies and security solutions
- Passion for mentoring, service improvement, and delivering quality outcomes to clients

Benefits:

- Collaborative team environment on the Gold Coast
- Autonomy, ownership, and the chance to grow with the business
- Exposure to exciting projects and leading technologies

Salary:

- $100k–$115k + Super

#J-18808-Ljbffr


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