IT Helpdesk Support

3 days ago

City of Melbourne, Australia Milestone IT (Milestone Information Technology) Full time

Added Wednesday 17th of September 2025 04:58:44 PM

Milestone IT is currently working with a leading client who is seeking an experienced Helpdesk Support Consultant to join their dynamic IT team. This is an excellent opportunity for a motivated support professional who enjoys solving problems, working with users, and providing high-quality technical support.

Key Responsibilities:

Provide Level 1 and Level 2 technical support across the business.

Troubleshoot and resolve issues related to Active Directory and Office 365.

Manage user accounts, password resets, permissions, and access requests.

Support hardware and software issues, including desktops, laptops, and mobile devices.

Escalate complex issues to senior technical teams when required.

Deliver excellent customer service to internal stakeholders.

Skills & Experience:

Strong experience in Active Directory administration (user/group management, permissions).

Solid knowledge of Office 365 administration and troubleshooting.

Previous experience in a helpdesk / service desk support role (Level 1 & 2).

Good understanding of Windows operating systems and common business applications.

Excellent communication and problem-solving skills.

What’s on Offer:

Great exposure to a fast-paced IT environment.

Opportunity to grow your technical skills and career.

Supportive team and engaging work culture.

If you’re a proactive Helpdesk Support Consultant with strong Active Directory and O365 experience, we’d love to hear from you.

Apply now through Milestone IT and take the next step in your IT career

We keep you connected to the best businesses and opportunities in the IT marketplace.

- We keep your profile anonymous
- Apply for jobs quickly
- Upload your CV and Manage your profile

Register and get your profile completed to apply today.

It's quick. It's easy.
It's the best career move you'll
ever make.

#J-18808-Ljbffr

  • Helpdesk Support Officer

    20 hours ago

    Melbourne City Centre, Australia HAYS Full time

    Helpdesk | Level 1 Support | Growing MSP | Mebourne MSP | 3-5 Years Experience | Infrastructure | Helpdesk Support Officer 1st and 2nd level IT support - Leading technologies and flexible working arrangements - Supportive culture with training and collaborative team - Permanent role with excellent salary on offer IT Helpdesk Support Officer job available |...

  • Only 24h Left! IT Helpdesk Support

    2 weeks ago

    Melbourne, Australia Milestone IT (Milestone Information Technology) Full time

    Added Wednesday 17th of September 2025 04:58:44 PM Milestone IT is currently working with a leading client who is seeking an experienced Helpdesk Support Consultant to join their dynamic IT team. This is an excellent opportunity for a motivated support professional who enjoys solving problems, working with users, and providing high-quality technical...

  • IT Helpdesk Support

    2 weeks ago

    Melbourne, Victoria, Australia Milestone Information Technology Full time $90,000 - $120,000 per year

    Milestone IT is currently working with a leading client who is seeking an experienced Helpdesk Support Consultant to join their dynamic IT team. This is an excellent opportunity for a motivated support professional who enjoys solving problems, working with users, and providing high-quality technical support.Key Responsibilities:Provide Level 1 and Level 2...

  • IT Helpdesk Support

    4 days ago

    Melbourne, Victoria, Australia DWS Full time $60,000 - $80,000 per year

    DWS are seeking a full time IT Helpdesk Support specialist to join out national internal IT function. We are looking for someone who with around 2 years of L1 helpdesk experience - some L2 exposure would be beneficial, but is not required You'll need to be very self-motivated and keen work in a fast paced, stimulating, and challenging corporate...

  • IS Helpdesk Support Technician

    3 days ago

    Melbourne, Victoria, Australia WISE Employment Full time $60,000 - $90,000 per year

    Location: North MelbourneWISE Employment is looking for a Level 1 Helpdesk Support Technician to join the WISE team.You will support WISE Staff and participants by responding to and resolving IT issues reported through the IT Helpdesk and Call Centre.Perks of Working at WISE…Competitive Salary with added Not-For-Profit Salary Packaging benefits (tax...

  • IT Helpdesk Support

    4 days ago

    Melbourne, Victoria, Australia Mutual Trust Full time $60,000 - $90,000 per year

    Corporate Services | Melbourne CBD | Full-time About Us Mutual Trust is Australia's leading multi-family office, trusted by successful families to manage their wealth, investments and future. With over 220 staff nationally, we provide a collaborative and high-performing environment where our people can build rewarding careers across professional and...

  • Helpdesk Support

    3 days ago

    Port Melbourne, Australia The Grid Full time

    **About Us**: We’re a people-first Managed Service Provider (MSP) that believes great IT support starts with great relationships. We’re not just solving technical issues — we’re making our clients feel heard, supported, and confident in their tech. We’re looking for a Level 1 Helpdesk Technician who’s not just technically capable, but also...

  • IT Helpdesk and Support Technician

    1 week ago

    Melbourne, Australia Rokon Full time

    Work as part of a small, collaborative team - Richmond Location - Genuine career progression and development With over 20 years’ experience, Rokon has become one of Victoria’s most prominent civil contractors. Partnering with some of the largest developers and Infrastructure owners in the state, we pride ourselves on being able to deliver projects on...

  • ▷ Urgent Search: IT Helpdesk Support Officers

    2 weeks ago

    City of Brisbane, Australia G.D. Mitchell Enterprises Pty. Ltd. Full time

    Overview Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into...

  • Is Helpdesk Support Technician

    1 week ago

    Melbourne, Australia Wise Employment Full time

    **Location: North Melbourne** WISE Employment is looking for a Level 1 Helpdesk Support Technician to join the WISE team. You will support WISE Staff and participants by responding to and resolving IT issues reported through the IT Helpdesk and Call Centre. **Perks of Working at WISE** - Competitive Salary with added Not-For-Profit Salary Packaging...