▷ Urgent Search IT Support Technician – Perth

2 days ago


Albany, Australia Keller Ground Engineering Pty Ltd Full time

Overview

IT Support Technician (Perth & Canning Vale) - 3-month FTC with view to permanent. Provide L1/L2 support, project & user assistance across WA.

About Keller

Keller is the world’s largest geotechnical specialist contractor, delivering foundation and ground improvement solutions that create a solid future. With a proud legacy and a commitment to excellence, integrity, and collaboration, we provide innovative, sustainable, and efficient services across Australia.

About the role

Keller is seeking a proactive and adaptable IT Support Technician to join our busy, friendly, and collaborative IT Team on a 3-month fixed-term contract with a view to permanency.

As the primary IT contact for our national workforce, you will partner with our management team, end-users and global technology teams to provide end-to-end technical support.

This role will require working between our Perth CBD office and Canning Vale office, with flexibility and willingness to travel as needed.

Responsibilities

- Promoting and providing guidance to end users on incidents and service requests through the IT service system (ServiceNow)
- Troubleshooting, resolving and/or escalating reported incidents in the IT service system when they cannot be resolved remotely
- Assisting with ad hoc requests ranging from software troubleshooting to hardware installation
- Providing level 1 and 2 onsite support or remote support to resolve operational problems
- Taking ownership and being proactive with user issues
- Supporting local and global projects and initiatives

About you

To be successful in this role you are curious and passionate about IT and you have a customer-centric approach to solving problems. You will also have:

- Experience in a service desk or equivalent
- Excellent verbal and written communication skills
- Ability to work both collaboratively and independently
- Strong attention to detail, organisational skills, and the ability to effectively manage conflicting priorities
- High level of drive, initiative, and a sense of urgency
- ITIL 4.0 Foundations certification is preferred
- CompTIA certifications are a plus
- Availability of working rostered weekends

Benefits

- Work with a global industry leader in geotechnical solutions
- Career development and training opportunities
- Supportive and collaborative team culture
- Competitive salary and employee benefits
- Above industry paid parental leave
- Gain exposure to major projects across WA with opportunities for travel

How to apply

We are committed to attracting, developing, and retaining the right people who are highly competent, live our values and actively contribute to our long-term success. If you are a motivated and experienced IT Support Technician, ready to step up, we want to hear from you

Apply now by clicking the button below

Keller Australia is an equal opportunity employer, and we support diversity in our workforce. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTI+; and people of Aboriginal and Torres Strait Islander descent, are encouraged to apply.

To find out more about us, visit www.keller.com.au

For all queries, please email [emailprotected]. We are unable to take phone enquiries for this role.

#J-18808-Ljbffr



  • Albany, Australia Perth Airport Full time

    Perth Airport is Australia’s Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians. Perth Airport is investing...


  • Albany, Australia BiSN Oil Tools Ltd Full time

    We are currently seeking an experienced Manufacturing Technician – the role will support the engineering function, manufacturing tools or subassemblies. The candidate will be able to feedback operational best practices to the engineering team, from his or her experience when manufacturing the tool. Full job description Company: BiSN Location: Welshpool,...


  • Albany, Australia Perenti Global Limited Full time

    Overview Division: Perenti Contract Mining (Barminco) Location: Hazelmere Office, Perth Contract: Max term 12 months (maternity cover) About the Role We’re seeking an experienced Talent Acquisition leader to join our team as Superintendent Talent Acquisition for Perenti Contract Mining. Head-quartered in Perth, we are a large player in the contract...

  • Business Trainee

    4 days ago


    Albany, Australia VenuesWest Full time

    Overview Location: 104 Belgravia Street, BELMONT WA 6104 Closing Date: 2025-10-01 5:00 PM (YYYY-MM-DD) The CTF has one 12 month fixed term opportunity available with the possibility of extension and/or permanency. Who are we? The Construction Training Fund (CTF) is a small team responsible for administration of a levy on all building and construction...


  • Albany, Australia Town of Victoria Park Full time

    Overview Town of Victoria Park | Perth Metropolitan Holiday Program Leader (Recruitment Pool) The Town is seeking passionate individuals who love working with children to facilitate holiday program sessions which cover a variety of sports for 6 – 12 year olds during the school holidays. Your new role Our Holiday Program Leaders are responsible for...


  • Albany, Australia Cullen Jewellery Full time

    Founded by Jordan Cullen in 2018, Cullen Jewellery is an ethical fine jewellery brand focused on exceptional human experiences. As a digital-first business, we blend traditional craftsmanship with modern technology, using the best materials to create timeless pieces. We’re committed to the environment, crafting every piece with sustainability in mind. Our...


  • Albany, Australia Implicor Full time

    Make an impact. We are seeking a sharp Accountant with great communication skills SNAPSHOT OF WHAT YOUR NEW THE ROLE WILL ENTAIL Full details will be provided in detail at the client interview but will include – Works autonomously within the companies financial control frameworks and delegations of authority. Make informed recommendations on costing...


  • Albany, Western Australia VenuesWest Full time

    Teacher - English - Humanities and Social SciencesBranch: Leonora District High SchoolDivision: Independent Public School - Goldfields Education RegionSalary: Teacher, $85,610 - $124,046 per annum (pro-rata) (SEA GA 2023)Please note as of Friday, 28 March 2025 at 3.30pm the closing date of this advert has been amendedThis is a permanent full-time position...


  • Albany, Australia NES Fircroft Full time

    Overview Senior Electrical Project Engineer. NES Fircroft, partnering with an innovative tier 1 resource company, is sourcing a Senior Electrical Project Engineer to join the next stage of their wind project based in the Pilbara. Benefits - Hourly rate of 110 per hour + super. - Long-term project pipeline with multiple years worth of scheduled work -...


  • Albany, Australia NES Fircroft Full time

    Overview NES Fircroft are currently supporting a leading global provider of specialist subsea rental equipment, who are currently looking for a Trainee Survey Technician to join their Perth Operations. Details - Preparing and testing of equipment prior to rental and post hire - Function testing, software / firmware updates, cable integrity. - Ensuring...