Sales and Procurement Officer

Sales and Procurement Officer – Perth, WA

Full time role, $65 – 75k per annum plus superannuation

We’re looking for a dedicated, resourceful, and friendly person to join us as a Sales and Procurement Officer, starting ASAP.

Do you love the bits and bolts of tech? Computers, smartphones, gadgets and widgets? Do you enjoy helping people make informed decisions on what technology best suits their needs? What about having a superb eye for making sure the numbers, quantities, and totals are what they’re supposed to be, and tracking down the best deal on an item from a number of suppliers? Passionate about helping people and bringing your energy and enthusiasm to work?

A likely candidate for this role ..

- has likely worked in tech retail before, but doesn’t want to work in retail any more
- brings some experience in understanding problems and identifying solutions to people
- enjoys being creative, is a bit of a word-smith, and likes to tell a story or two
- finds an opportunity to be helpful and useful
- uses their knowledge to present facts; for example, understands and can articulate in plain language why laptop A is a better fit than laptop B
- thrives on process and precision; hates it when the I’s are not dotted and the T’s are not crossed

This is a unique position available within our team, ideal for an individual who loves customer service, works independently but collaborates closely with our technical team, sales team, and admin team. The successful candidate is engaged with nearly all facets of the company, regularly talking to clients about their purchases, and vendors about their stock availability.

The position is fast paced, with high communications and administrative responsibilities. You’ll be a quick typer, can construct beautiful emails, and have great phone manner. We support hybrid work arrangements, from the office and from home (after probation completes).

This is not a “hunter” style business development role – sales sharks need not apply as we don’t operate like that – but rather a role that is centred around nurturing our existing clients and supporting our wider team, and supplementing our customer service efforts.

Who we are

activIT systems is a steadily growing, and sustainable, IT service provider based in Malaga, Western Australia, and we take care of IT for small and medium business. We’ve been around since 2004, have a long list of loyal clients, and a hugely passionate team.

We’ve endless freshly-ground espresso coffee, all manner of teas, an amazing Italian bakery down the road, a fresh office space with, great aircon, free parking, Spotify & Sonos nearly everywhere you look, together with inspiration, positivity, and stellar team work ethic. We have a cool staff café within the building where you can chill out during lunch or coffee breaks, hold informal meetings, read a book, and recharge your mind.

- Provide pre and post sales support for the company
- Creating quotations for IT equipment and services
- Processing client sales orders and associated billing
- Assisting clients with sales order and quote enquiries
- Maintain product and service price lists

Contracts administration

- Engaging with new clients to get all of their details into our systems, helping with the client onboarding process, making them feel welcome
- Engaging with suppliers and subcontractors for third party services
- Maintaining our service agreements and related billing
- Invoicing of work completed by the technical team, and reporting of products and services to clients

Procurement

- Responsible for purchasing of supplies and technical components for clients and company.
- Responsible for maintaining our purchase order tracking system.
- Responsible for managing the relationships with our key vendors, for goods and services for resale
- Liaising with suppliers and clients regarding the status of orders

To be considered for this role:

- You are eligible to work in Australia
- You have at least two years proven experience in similar roles, or within similar industry
- You have a Class C drivers license and your own reliable vehicle
- You have or can obtain a Western Australian police clearance certificate
- You thrive for superb customer service and client satisfaction
- You can work unsupervised, and take initiative
- You possess experience with Microsoft Teams and the Office365 suite
- You have a professional demeanour and personality, but still be fun and involved with the team around you
- You are a problem solver and able to think for yourself
- You have faultless attention to detail – dot the I’s and cross the T’s
- You can put yourself in the clients shoes and look at something from their perspective
- You have an amazing phone manner and be a delight to talk to, and have a professional yet friendly email manner
- You are well presented
- You’re super reliable, punctual, a team player, and committed to making a difference with an awesome team

How to apply

- Prepare a cover letter addressed to the Office Manager. We’d love to hear your story, your successes, your failures, your ambitions.
- No AI slop AI generated resumes and cover letters will be binned. We want to hear from YOU, not from a robot.
- Bonus points if you identify the typo on this page.
- Send the cover letter with a current resume to careers@aitsys.com.au
- Use the subject line “IT Helpdesk Analyst role”
- If we think you may be a good fit, we’ll be in contact to book an interview

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