▷ [Apply in 3 Minutes] Senior ICT Field Support Officer

Overview

This is a Permanent Full-time appointment for 76 hours per fortnight.

The selection process may be used to fill other similar vacancies across the health service. If the successful applicant declines or vacates the advertised vacancy, the next most suitable applicant may be selected from this process. These options remain valid for twelve (12) months from when the recruitment decision is endorsed.

PositionProfile

- Provides high level information technology and communications support and advice to clients.
- Coordinates day-to-day ICT support functions, including task assignment, incident escalation and resolution, and queue management.
- Develops and maintains the clinical and business information systems to support the operations and strategic information needs of the Region.

AreaProfile

The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the largest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two-and-a-half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.

EmployeeBenefits

In addition to the great salary, our employees enjoy a range of benefits which may include (inline with operational requirements):

- 12% employer contributed superannuation into a fund of your choice. For further information, click here.
- Access to generous salary packaging arrangements
- Professional Development Opportunities and Study Leave/assistance
- Flexible working arrangements
- Flexible leave arrangements
- Other professional and location based allowances

SelectionCriteria

Please see the attached Job Description Form (available online at www.jobs.health.wa.gov.au).

OtherConditions

WA Health engages staff in positions of trust and responsibility. Policies require a criminal records screening and integrity checking as part of the appointment process. You may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. Referees may be asked to comment on your integrity and past ethical behavior. An adverse information finding does not necessarily disqualify an applicant but will be considered in the appointment process. This recruitment process requires satisfactory Pre-Employment Health Assessment (PEHA). Any offer is conditional on satisfactory PEHA; an unsatisfactory PEHA will result in withdrawal of the offer. See the WACHS PEHA Policy for details.

Application Information

For Further Job Related Information: Contact Kojo Sarkodee on 08 9781 2051.

If you experience difficulties applying online, please contact Employee Services on 13 44 77 during business hours.

It is preferable for your referee to be a current supervisor or manager.

Application Instructions: Applicants are requested to apply online (www.jobs.health.wa.gov.au).

Documentation: Please write a statement addressing the selection criteria in 2-3 pages and provide a detailed curriculum vitae summarising your experience and how you meet the position requirements. Ensure you attach these documents before applying online. Allow sufficient time to complete the online application process and attach your documentation.

Lodgement: Submissions on or after 4:00pm will not be accepted. Late or email applications will not be considered.

Position Details: Position Title – Senior ICT Field Support Officer
Agency – WA Country Health Service
Location – Busselton
Unit/Division – WACHS - South West
Work Type – Permanent - Full Time
Position No. 00614967
Closing Date – 2025-10-19 4:00 PM

#J-18808-Ljbffr