Boutique Office Executive

Chatswood, NSW, AU

Permanent

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

HOW WILL YOU MAKE AN IMPACT?

As a Boutique Office Executive, you will be at the heart of our boutique, ensuring its smooth and efficient operation while upholding the highest standards of compliance.

Your responsibilities will include:

- CONTROLS: Generate and review daily reports; any discrepancies are followed up and resolved before the end of each month.
- CONTROLS: Support the Boutique Management to conduct periodic spot checks of all areas of control & compliance within the Boutique.
- CONTROLS: Conduct weekly meetings with Boutique Management to provide a summary of boutique controls, highlighting issues and concerns for escalation.
- CONTROLS: Assist the Boutique Management to prepare for any upcoming audit and to take any necessary action required as directed. Supports the audit process with sampling review and the required documentation as part of that process.
- CONTROLS: Identify areas of improvement and provide recommendations as part of Continuous Improvement to achieve an outstanding client and employee experience.
- COMPLIANCE: Support the Boutique Management in driving internal processes through active communication and reinforcement of the Cartier Boutique Operations Manual (BOM), Richemont Security Manual, Richemont Health & Safety Policies and any other relevant procedures and policies as required.
- COMPLIANCE: Ensure full understanding of all procedures and policies applicable to the Boutique and be the key contact for boutique team queries.
- COMPLIANCE: Review all transactions to ensure full compliance to procedures and follow up with the internal stakeholder if necessary to resolve within the required timeline.
- COMPLIANCE: Assist the Boutique Management in inputting shifts into Kronos in a timely manner.
- COMPLIANCE: Contribute to ad-hoc network level projects in partnership with Retail Operations.
- BOUTIQUE OPERATIONS: Support the Boutique Management in the regular upkeep of the Back of House areas, ensuring that space is optimised.
- BOUTIQUE OPERATIONS: Support in compliance of Security and Health & Safety procedures within Boutique.
- BOUTIQUE OPERATIONS: Responsible for the procurement and expense claims for the Boutique petty cash card and provides a monthly review and submission of all boutique’s related procurement expenses to Boutique Management.
- BOUTIQUE OPERATIONS: Procurement of sales supplies, miscellaneous, and vendor creation and purchase orders and ensuring they are delivered on-time and within reasonable quantities to operate efficiently.
- BOUTIQUE OPERATIONS: Coordinate Boutiques Uniforms Orders and stock for new and existing staff as required.
- BOUTIQUE OPERATIONS: Support in the organisation of daily security, as well as organise any before/afterhours security details for the boutique as required.
- BOUTIQUE OPERATIONS: Responsible for the distribution and maintenance of boutique keys, fobs and any other passes for all boutique staff.
- BOUTIQUE MAINTENANCE: Daily management of regular contractors ensuring the image of the Boutique is per standards and Cartier guidelines are followed.
- BOUTIQUE MAINTENANCE: Work closely with the SDP team in ensuring all boutique maintenance issues are raised in a timely manner and followed through.
- BOUTIQUE MAINTENANCE: Ensure a list of emergency contacts for contactors is regularly updated and shared amongst the management team to aid in ensuring smooth operations.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

At Cartier, we believe passion and expertise are the sparks that create extraordinary success.

To truly thrive in this role, you’ll bring:

- Outstanding time management and communication skills to ensure tasks are completed efficiently and effectively, fostering clear and positive interactions with colleagues and clients.
- A positive and adaptable multitasking approach, ready to tackle diverse responsibilities and contribute to a dynamic and fast-paced environment.
- Your meticulous attention to detail to ensure accuracy and precision in all aspects of your work, contributing to the smooth and compliant operation of the boutique.
- A desire to thrive in environments that require flexibility and readily adjust to evolving priorities and requirements.

HOW DO WE KEEP YOU SMILING?

- The opportunity to contribute to a world-class environment and play a vital role in delivering exceptional experiences to our discerning clientele.
- A supportive and collaborative team environment where your contributions are valued, and your professional growth is nurtured.
- A generous salary with a market leading incentive scheme
- This role will help build your knowledge and experience in all aspects of Luxury Retail
- Finally, a plethora of opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level.

YOUR JOURNEY WITH US:

- Step 2: If your profile aligns, you will be sent a link to complete a short online video application
- Step 3: Following a successful screening, you will be invited to one of our in-person recruitment days where you will have the opportunity to learn more about the Maison and meet key personnel from Cartier Oceania.
- Step 4: A 1on1 interview with the Commercial Director to show case your suitability for a role with Cartier
- Step 5: Join the Cartier Family With successful interviews completed, and contingent upon successful pre-employment screenings, you/'ll begin your journey with us.

Ignite your passion for luxury and make a meaningful impact at Cartier – apply now

Note: Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in jewellery, watches and writing instruments. Cartier joined the Group in 1988.

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