Customer Service Representative

6 days ago

City of Melbourne, Australia OneFortyOne Full time

Location: Box Hill Office, Melbourne, VIC, AUS

OneFortyOne is a trans-Tasman business that owns and manages softwood plantation forests and operates sawmills in Australia and New Zealand. We produce and distribute timber and forest products across Australia, New Zealand and internationally.

Our products are predominately used in the construction of residential homes; however, we also supply to the packaging and agricultural sectors. As the manufacturer, we support major buying groups as well as independent customers across the various sectors.

The Role

Working closely with the broader sales and customer service team, you will be responsible for fostering the relationship between internal and external stakeholders, ensuring timely and informed advice is delivered to your designated portfolio of customers. The successful candidate will also be responsible for:

- Developing strong relationships with customers built on care, trust and a ‘can do attitude’.

- Proactively managing customer demands by coordinating availability of stock and transport.

- Communicating with influence, upholding our brand as market leaders as the first point of contact.

- Being a subject matter expert, proactively identifying opportunities for improvement.

- Driving collaborative synergies between the Customer Service, Sales and Transport teams to ensure a seamless customer experience.

Qualifications / You

- Have experience in a customer service-oriented role, are competent with the Microsoft Office suite of products and enjoy working with a range of stakeholders.

- Are good at building healthy workplace relationships; you generate positive outcomes through communication and collaboration, adapting your style to different situations and people, encouraging others to thrive.

- Are calm under pressure, humble in your approach, treat others with respect and deliver on promises made.

- Are organised and self-motivated with exceptional time management skills, using initiative to deliver outcomes with accuracy and efficiency.

- Have a high level of self-awareness and are open to giving and receiving honest feedback, proactively looking for ways to improve.

- Can uphold and contribute to a safe working culture.

Training and support will be available for the successful candidate as well as offering a modern office, close to public transport with onsite secure parking and a supportive experienced team who are eager to share their knowledge.

If you are an aspiring Customer Service enthusiast looking to build a career within a supportive and rewarding environment, we would love to hear from you.

To learn more and/or to obtain a position description, contact Tania Barrett-Rhind, Transport & Customer Service Manager on 0488 480 603.

OneFortyOne encourages applicants of all genders, ages, and cultures, including First Nations people, people with disability, and LGBTIQA+ people.

OneFortyOne acknowledges the Traditional Custodians of Country throughout Australia and their deep connections to land, water, and community. We pay our respect to Elders past and present and extend that respect to all First Nations people today.

In Aotearoa New Zealand, Māori communities have a strong spiritual connection between people and the land – the wellbeing of one sustains the wellbeing of the other. We strive to build meaningful relationships with iwi as tangata whenua (people of the land/region), to be responsible intergenerational kaitiaki (stewards/guardians) of the land where our forests grow.

#J-18808-Ljbffr

  • Licensing Representative

    4 weeks ago

    City of Parramatta Council, Australia NSW Department of Customer Service Full time

    Join to apply for the Licensing Representative role at NSW Department of Customer ServiceJoin to apply for the Licensing Representative role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience —...

  • Customer Service Representative

    4 weeks ago

    City Of Joondalup, Australia Probe Group Full time

    OverviewJoin to apply for the Customer Service Representative role at Probe Group2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About the roleWe're on the lookout for multiple Customer Service Representatives to join our Contact Centre on a Full-Time basis who understand that every interaction can...

  • Customer Service Representative

    1 week ago

    City of Melbourne, Australia BDP International Full time

    Overview PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core...

  • Customer Service Representative

    4 weeks ago

    City of Moreton Bay, Australia Jobs360 Full time

    Join to apply for the Customer Service Representative role at Jobs360. OverviewJoin to apply for the Customer Service Representative role at Jobs360.ResponsibilitiesAnswer customer inquiries via SalesIQ (live website chat), with the potential to expand to email support.Ensure that all product and order information provided to customers is accurate.Process a...

  • Customer Service Representative

    3 weeks ago

    City Of Wanneroo, Australia BlueScope Full time

    OverviewBlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityOur Fielders business is...

  • Customer Service Representative

    1 week ago

    City of Wanneroo, Australia BlueScope Full time $60,000 - $80,000 per year

    Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityOur Fielders business...

  • Customer Service Representative

    1 week ago

    City of Wanneroo, Australia BlueScope Full time $40,000 - $80,000 per year

    Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityCome and discover the...

  • Customer Service representative

    3 weeks ago

    City of Latrobe, Australia Midas WILKERSON Full time

    OverviewAt Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.We are looking for a Customer Service Representative to maintain excellent customer relations during the reception and...

  • Customer Service Representative

    6 days ago

    City of Brisbane, Australia Schweitzer Engineering Laboratories, Inc. Full time

    Customer Service Representative page is loaded## Customer Service Representativelocations: Australia - Brisbanetime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 18, 2025 (30+ days left to apply)job requisition id: 2025-18204***Essential Duties and Responsibilities*** 1. Provide world-class customer care to both...

  • Customer Service Representative

    4 weeks ago

    City Of Wanneroo, Australia BlueScope Full time

    OverviewCome and discover the opportunity to join our Lysaght business in our Wangara team as a Customer Service Representative. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.Our...