Customer Service Representative

4 days ago

Whyalla, Australia Adelaide, SA Full time

Overview

Customer Service Representative (Golf Course) – Casual, Kaurna Country area, City of Adelaide. The role supports the North Adelaide Golf Course by creating a welcoming and professional experience for visitors and inquiries, with responsibilities spanning membership sales and renewals, multi-visit passes, merchandise, and course bookings. This position also supports the daily operations of the Pro Shop and Par 3, upholding Council’s Customer Service Standards.

The starting pay is $35 per hour (inclusive of casual loading) + 12% superannuation, with multiple casual opportunities available.

Responsibilities

- Serve as the first point of contact for customers, providing friendly and timely support across membership sales and renewals, multi-visit passes, merchandise, and course bookings.
- Support the daily operations of the Pro Shop and Par 3; assist with enquiries, manage memberships and direct debits, handle cash, and maintain a well-presented shop.
- Resolve challenging customer situations professionally and with care when needed.
- Work closely with the Golf Links team to maintain up-to-date product knowledge and provide accurate advice and support.
- Contribute to a collaborative, customer-focused environment and help deliver high-quality service in a community-focused setting.

Qualifications

- Experience in providing excellent customer service in a service-oriented workplace.
- Demonstrated verbal communication skills with the ability to manage challenging customers and situations tactfully and sensitively.
- Responsible Service of Alcohol Certificate
- Hold or have the ability to obtain a Responsible Person Badge
- Class C drivers license
- Experience in cash handling and sound numeracy skills

About Us

Located in Kaurna Country, City of Adelaide focuses on community wellbeing and quality of life, investing in city improvements and planning for a liveable city for future generations. The Property & Commercial Program leads Council’s Commercial Businesses, delivering high-quality services to customers while maximizing returns to Council. The City of Adelaide values inclusivity, diversity, and a safe, welcoming environment.

How to Apply

For enquiries, contact Courtney Gale on 8203 7888. Submit a Resume and a Cover Letter addressed to Courtney Gale, Team Leader, Front of House Golf Business Operations, through the application prompts. Review the position description prior to applying.

Applications close at 11.59pm, 15 October 2025.

This role includes a Working with Children Check and a National Police Check as part of the recruitment process. We welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and candidates with diverse lived experiences. If assistance is needed with the recruitment process, contact the People Services team at (08) 8203 7333 or recruitment@cityofadelaide.com.au.

#J-18808-Ljbffr

  • Retail Customer Service Officer

    3 weeks ago

    Whyalla, Australia Australia Post Full time

    Description & RequirementsAustralia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.About the opportunityAs our Retail...

  • Trainee Customer Service Officer

    3 weeks ago

    Whyalla, Australia Bendigo & Adelaide Bank Full time

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.In your role as a Trainee Customer Service Officer, you will be given the training you need to help customers with transactions,...

  • Retail: Part Time Customer Service

    2 weeks ago

    Whyalla, Australia Telstra Full time $40,000 - $60,000 per year

    Employment TypePermanentClosing Date17 Oct :59pmJob TitleTelstra Retail: Part Time Customer Service & Sales Consultant WHYALLAJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • High Salary Retail Customer Service Officer

    3 weeks ago

    Whyalla, Australia Australia Post Full time

    & RequirementsAustralia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.About the opportunityAs our Retail Customer...

  • Customer Care Consultant

    4 weeks ago

    Whyalla, Australia Wesfarmers Industrial & Safety Full time

    YOUR OPPORTUNITYWe're seeking a passionate and customer-focused Customer Care Consultant to join our dynamic Trade Store team in Whyalla, SAThis is a fixed term full-time contract covering parental leave, with fantastic career development opportunities within a Wesfarmers business.In this role, you'll be part of a supportive and close knit team, assisting...

  • Customer Care Consultant

    4 weeks ago

    Whyalla, Australia Wesfarmers Industrial & Safety Full time

    YOUR OPPORTUNITYWe're seeking a passionate and customer-focused Customer Care Consultant to join our dynamic Trade Store team in Whyalla, SAThis is a fixed term full-time contract covering parental leave, with fantastic career development opportunities within a Wesfarmers business.In this role, you'll be part of a supportive and close knit team, assisting...

  • Customer Care Consultant

    4 days ago

    Whyalla, Australia Blackwoods Full time $60,000 - $80,000 per year

    Enjoy employee benefits, discounts & moreParental leave cover contract with future career opportunitiesSupportive team environment & work/life balance (no weekends)YOUR OPPORTUNITYWe're seeking a passionate and customer-focused Customer Care Consultant to join our dynamic Trade Store team in Whyalla, SAThis is a fixed term full-time contract covering...

  • Service Manager

    2 weeks ago

    Whyalla, Australia Northeast Auto Group Full time

    Service Manager | Ceduna ToyotaLead a high-performing workshop supporting Toyota, Isuzu UTE & John Deere customersAbout UsLocated on South Australia's west coast, Ceduna Toyotaprovides full Sales, Service, and Parts support for leading automotive and agricultural brands including Toyota, Isuzu UTE, and John Deere.We proudly support our local community with...

  • Customer Service Officer

    3 days ago

    Whyalla & Eyre Peninsula, Australia Whyalla Council Full time $74,000 - $104,000 per year

    (Permanent Part-Time)Do you have a passion for delivering exceptional customer service?Are you highly organised, adaptable, and confident juggling competing priorities?Join a supportive team where every day brings variety and the opportunity to make a real difference in the Whyalla community.About the role:We are seeking an enthusiastic and professional...

  • Customer Service Associate

    1 week ago

    Whyalla, South Australia Respirico Healthcare Full time $45,000 - $60,000 per year

    Respirico Healthcare is a South Australian owned and operated business EST 2004 providing Assistive Technology sleep, respiratory and mobility products and services. We have a close relationship with SA Health, major & regional hospitals, DVA & NDIS as well as many nursing homes and clinics. We have a great reputation as we strive to offer the best service...