Senior Business Analyst

Overview

Location: Innaloo

Work Type: Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time

Drive Change, Connect Communities

Working for the Department of Transport and Major Infrastructure (DTMI) allows you to play a part in connecting the people of Western Australia. We are a progressive organisation. We are leaders in providing safe, accessible, sustainable, and efficient transport services and solutions that promote economic prosperity and enhance the lifestyles of all Western Australians.

The Opportunity

Are you a dynamic communicator with a passion for solving complex problems and driving digital transformation? Do you thrive in collaborative environments, love running workshops, and enjoy engaging with stakeholders across diverse business areas? If so, we want you on our team

As a Senior Business Analyst, you’ll play a pivotal role in shaping the future of digital services at the DTMI. You’ll work closely with business users to understand their needs, redesign processes, and define solution requirements that support strategic goals.

You’ll be involved in exciting, high-impact projects such as:

- TRELIS – a transformative initiative for transport systems
- Digital Driver’s Licence – modernising identity verification
- Legacy System Modernisation – migrating to cloud-based platforms

What You/'ll Do

- Lead workshops and facilitate stakeholder engagement across business areas
- Translate business needs into clear, actionable requirements
- Collaborate with development teams to design innovative solutions
- Create use cases, documentation, and training materials
- Mentor junior analysts and contribute to strategic planning

For further information about the role, review the attached Job Description Form (JDF) and contact Pansy Colkers, Applications Development Manager on (08) 6551 6566 and/or Pansy.Colkers@transport.wa.gov.au.

There are currently 3 x newly created permanent full-time positions available for immediate filling

Future Opportunities

This recruitment process is intended to establish a pool of suitable candidates for current opportunities, as well as for similar fixed-term and permanent positions that are expected to arise within the Department of Transport and Major Infrastructure over the next 12 months from the date of first appointment. There is a strong expectation of ongoing opportunities becoming available, and applicants placed in the pool will be actively considered for these future vacancies as they arise.

About you

- Extroverted and communicative – experience running workshops and strong stakeholder skills
- Analytical and logical – able to break down complex problems
- Detail-oriented – ensures accuracy in documentation and analysis
- Tech-savvy – understands how technology can drive business outcomes
- Experienced – with Agile methodologies and large-scale application design

Our Offer

- A competitive salary, and 12% employer contributed superannuation and salary sacrifice options.
- Generous leave entitlements including 4 weeks’ annual leave, 3 public service holidays yearly and long service leave every 7 years.
- Flexibility to work from home a few days a week.
- Salary packaging options to lease a new car.
- Discounted gym memberships and health facilities.
- A fabulous employee assistance program with a range of services and support channels
- Bright, modern facility close to transport links with a friendly team environment.
- Work for an innovative Government agency with limitless long-term career prospects.
- Not just a job, but an opportunity to develop your career across other areas of transport.

In addition to rewarding work, we invite you to be Part of Something Real. Learn more about our commitment to you, here.

How to Apply

Apply online by clicking the ‘Apply for Job’ button and provide the following documents in Word or PDF format:

- A detailed CV that clearly outlines the skills and experiences you have gained in relation to the job description;
- Please provide a maximum two (2) page summary describing a specific project you have led or contributed to as a Business Analyst.

In your response, please address:

- How you translated complex business needs into actionable requirements
- How you engaged and communicated effectively with diverse stakeholders
- What the outcome of the project was

Please nominate two (2) referees who can provide feedback on your capacity to meet the Work-Related Requirements. At least one of the referees should be your most recent, immediate supervisor.

Applications for this opportunity close at 3pm on Monday, 27 October 2025. Please ensure your application is submitted on time, as late applications will not be accepted.

DTMI may conduct further search activities or extend the closing date, if required to supplement the field of applicants.

Our commitment to a diverse and inclusive workplace

The Department of Transport and Major Infrastructure (DTMI) is committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.

If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process, have any question about the process or how to submit your application, please contact our Recruitment Team at recruitment@transport.wa.gov.au or (08) 6551 6888

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