Visual Merchandising Operations Manager

Overview

Visual Merchandising Operations Manager (FTC) – 12 month fixed term contract.

At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty.

As part of the LVMH family, Sephora’s excellence, innovation, and entrepreneurial spirit have made us the world’s leading beauty retailer growing twice faster than the market. Across Australia and New Zealand, we have circa 35 stores, a growing online platform and we plan to grow this year on year. Sephora has a diverse number of roles to offer.

Sparked by energy and excitement, our passion is contagious. So, if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.

We would love to hear from you if you:

- 5+ years of experience in category operations, visual merchandising, brand partnerships, or related fields.

- Have proven ability to build and maintain strong relationships with internal and external stakeholders.

- Thrive in fast-paced environments, with strong multitasking and organizational capabilities.

- Have proven success in developing and executing category operations strategies and omni-channel activations.

- Experience in managing store operations, including new store openings and renovations.

- Expertise in negotiating space and animation support with Category Management and cross-functional teams.

- Strong leadership track record, with experience mentoring teams and driving a collaborative, high-performance culture.

Opportunity:

As a Visual Merchandising Operations Manager you will collaborate with cross-functional teams to develop and lead category operations strategies with guidance and alignment from the Director of Merchandising, for omni-channel brand activations, and operational policies for in-store programs, new store openings, and renovations. You will partner with the Category Management team on space and animation negotiations to ensure consistency and productivity. This role includes overseeing floor plan and planogram outputs, visual merchandising (VM) and animation outputs.

You’ll shine here if you enjoy…

- Leading cross-functional collaboration to develop and execute space, visual merchandising (VM), and animation strategies. Including short and long-term strategic goals, and gain buy-in from local, regional and global stakeholders.

- Driving omni-channel brand activations and operational plans for in-store programs, new store openings, and renovations across ANZ.

- Managing bi-annual floorplan updates, coordinating with suppliers and store teams to ensure effective rollout across the retail fleet.

- Overseeing a team of 4 direct reports, including performance management, succession planning, and talent development.

- Setting and executing VM and animation plans in alignment with category strategies to elevate in-store experience and drive sales.

- Owning end-to-end planning and execution of fixture updates and visual activations in partnership with internal and external stakeholders.

- Supporting new store openings through fixture planning, artwork coordination, and VM training.

- Developing and implementing innovative space planning strategies to optimize productivity and customer experience.

- Leading planogram management to ensure optimal product placement and customer assortment across all categories.

- Managing the visual merchandising budget in partnership with Finance, ensuring strategic allocation of resources.

Benefits:

- Opportunities for personal development here in Australia and New Zealand

- Opportunities across our global group of high-end luxury brands

- Gifted products throughout the year along with store discounts of up to 45% off

- Paid Parental Leave, Birthday Leave & Personal Leave

- Health and well-being initiatives including: Discounted Gym memberships & 24/7 Mental Health well-being programs

- Life Insurance

- Fortnightly Pay+ Super

Equal Opportunity Employer: Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

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