Visual Merchandising Operations Manager

2 days ago


Sydney, New South Wales, Australia SEPHORA Full time $120,000 - $140,000 per year

Job description:

The Opportunity:

As a Visual Merchandising Operations Manager you will collaborate with cross-functional teams to develop and lead category operations strategies with guidance and alignment from the Director of Merchandising, for omni-channel brand activations, and operational policies for in-store programs, new store openings, and renovations. You will partner with the Category Management team on space and animation negotiations to ensure consistency and productivity. This role includes overseeing floor plan and planogram outputs, visual merchandising (VM) and animation outputs.

You'll shine here if you enjoy…

  • Leading cross-functional collaboration to develop and execute space, visual merchandising (VM), and animation strategies. Including short and long-term strategic goals, and gain buy-in from local, regional and global stakeholders.
  • Driving omni-channel brand activations and operational plans for in-store programs, new store openings, and renovations across ANZ.
  • Managing bi-annual floorplan updates, coordinating with suppliers and store teams to ensure effective rollout across the retail fleet.
  • Overseeing a team of 4 direct reports, including performance management, succession planning, and talent development.
  • Setting and executing VM and animation plans in alignment with category strategies to elevate in-store experience and drive sales.
  • Owning end-to-end planning and execution of fixture updates and visual activations in partnership with internal and external stakeholders.
  • Supporting new store openings through fixture planning, artwork coordination, and VM training.
  • Developing and implementing innovative space planning strategies to optimize productivity and customer experience.
  • Leading planogram management to ensure optimal product placement and customer assortment across all categories.
  • Managing the visual merchandising budget in partnership with Finance, ensuring strategic allocation of resources.

We would love to hear from you if you:

  • 5+ years of experience in category operations, visual merchandising, brand partnerships, or related fields.
  • Have proven ability to build and maintain strong relationships with internal and external stakeholders.
  • Thrive in fast-paced environments, with strong multitasking and organizational capabilities.
  • Have proven success in developing and executing category operations strategies and omni-channel activations.
  • Experience in managing store operations, including new store openings and renovations.
  • Expertise in negotiating space and animation support with Category Management and cross-functional teams.
  • Strong leadership track record, with experience mentoring teams and driving a collaborative, high-performance culture.

You can 
unleash your creativity,
 because we've got disruptive spirit. You can
learn and evolve,
 because we empower you to be your best. You can 
be yourself,
 because you are what sets us apart. 
This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.



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