[15h Left] Product Governance Specialist

Product Governance Specialist - General Insurance

Zurich is seeking a Product Governance Specialist to safeguard the integrity of product offerings with a strong focus on regulatory compliance, particularly around Design and Distribution Obligations (DDO). The role involves implementing, maintaining, and continuously improving Zurich’s product governance frameworks to meet external regulations and internal standards. A key aspect is proactively identifying how evolving regulatory requirements affect Zurich’s general insurance products. The Product Manager oversees compliance processes, such as Target Market Determination (TMD) assessments, and ensures accurate record-keeping to support these activities.

Data gathering and analysis are central to this role, supporting regulatory compliance and the ongoing enhancement of governance frameworks. The Product Manager creates, maintains, and regularly reviews governance-related policy and process documentation to ensure clarity and effectiveness. The role also prepares and leads regular meetings to monitor product outcomes, provide actionable recommendations, and support product initiatives with a strong governance perspective. Collaboration with colleagues across Zurich and external partners is essential to promote robust governance practices throughout the organisation.

Important to your success – let’s grow together

- At least 3 years’ relevant experience in general insurance regulation or a related field with a solid understanding of general insurance products and distribution channels.
- Background in financial services, regulatory, or similar sectors, with experience implementing reforms like RG274.
- Hands-on experience implementing and managing Design and Distribution Obligations (DDO), ideally within general insurance.
- Strong relationship and stakeholder management skills; able to navigate complex tasks independently.
- Comfortable with challenge and ambiguity; driven to maintain product integrity.
- Strategic thinker with a track record of influencing stakeholders.
- Proven commitment to continuous improvement and adopting new work practices.
- Skilled in data analysis to identify trends affecting consumer outcomes and product performance.
- Excellent written communication skills, including drafting governance frameworks and guidelines.

Belong. Zurich is here to support you

There are many reasons Zurich is a great place to be. Highlights include:

- 5 weeks of annual leave for permanent staff through our Z leave initiative, plus 15 days of personal/carer’s leave and Family Care (par ental leave).
- Hybrid working arrangement – 3 days in the office and 2 days from home per week for full-time employees.
- Wellbeing benefits, including an AUD$500 wellbeing payment per year and an AUD$295 new starter e-voucher for your work-from-home setup, with additional benefits via our Shine portal.
- A commitment to training and development through award-winning programs.
- Global, diverse, and inclusive teams; opportunities for mobility across more than 200 countries.
- Green Star rated offices and tree-planting for every new employee.
- Recognition through employer awards and memberships (e.g., WGEA, Family Inclusive Workplace, Gold AWEI Employer, Pride in Diversity).

Zurich is an equal opportunity employer. We are committed to fair and accessible recruitment. If you require special accommodations to participate in the recruitment process, please let us know at the time of your application.

If you want to join an adventure that builds a brighter future together and fosters a sense of belonging, please apply today.

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