People Services Officer

1 week ago

City of Brisbane, Australia Icon Group Full time

Overview

Icon Group, Australia’s largest dedicated cancer care provider, is seeking a full-time People Services Officer to join the People & Capability team at our head office in South Brisbane (near Southbank and Messina). You’ll be part of a close-knit, high-performing team that’s passionate about making a difference.

The Opportunity

The Opportunity: People Services Officer. This role supports ensuring we have the right people in the right roles by delivering effective HR support and administrative services from the head office in South Brisbane.

Responsibilities

- Acting as the first point of contact for HR support, responding to employment and general HR enquiries via email and phone.
- Managing the HR Support inbox, triaging queries to relevant teams and ensuring timely follow-up.
- Preparing and issuing new starter documentation, validating working rights, and coordinating background and health screening checks.
- Processing employment changes, drafting letters and managing exit administration.
- Assisting with basic Award and Enterprise Agreement interpretation queries, escalating complex matters to Employee Relations or Advisory teams.
- Maintaining accurate employee records, compliance registers, and safeguarding confidential information.
- Supporting People & Capability programs such as remuneration reviews, HR projects, and ongoing process improvements.

About You

Our People Services team are widely recognised for the way each team contributes individually while working collaboratively to achieve team goals and support the wider business. We’re looking for someone with that motivation and drive to deliver great service and support to our people; someone with admin experience and a basic understanding of HR concepts, a customer-first mindset, and a keen eye for detail. You’re ready to expand your HR knowledge and thrive in a fast-paced, purpose-driven environment.

What’s in it for You?

- Flexible work options
- Novated leasing options via RemServ
- Discounts and cashback through our Ignite app
- Paid parental leave and purchase leave options
- A diverse, inclusive workplace that supports your growth
- Access to our Employee Assistance Program

At Icon, every role makes a difference. If you’re ready to be part of something bigger, apply now because At Icon, You Can.

Want to hear from our team? Stories available on the Icon Group careers site.

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all.

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