Customer Experience Manager

7 hours ago


Ballarat, Australia First Light Technologies Ltd Full time

Reporting to the CEO, the Customer Experience Manager ensures customers have a positive experience with FLT by overseeing operations, managing a team, and implementing feedback‑driven improvements. They build strong relationships with customers and cross‑functional teams while continually enhancing processes and training for efficiency and satisfaction.

This is a full‑time, permanent role that will be hybrid from our Victoria office. Our team works 40 hours a week, Monday – Friday, with flexible hours within that scope.

View the opportunity on our hiring site here.

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