L3 Systems Engineer

5 days ago

Albany, Western Australia Hamilton Barnes Associates Limited Full time
Ready to elevate enterprise systems to peak performance?

Join a forward-thinking technology solutions provider recognised for delivering innovative IT infrastructure and managed services to diverse industries. With a reputation built on technical excellence and long-term client partnerships, the organisation continues to drive digital transformation through reliable, scalable solutions.

The team is hiring a L3 Systems Engineer to provide advanced support across complex systems environments. The role will focus on troubleshooting critical issues, implementing optimised configurations, and collaborating with cross-functional teams to ensure secure, resilient, and high-performing infrastructure.

Shape the future today. Apply now

Key Responsibilities

- Provide Level 2/3 support to clients, troubleshooting and resolving complex IT issues in a Windows environment.
- Manage and support Microsoft 365, Active Directory, Azure, and SharePoint environments.
- Configure and troubleshoot networking equipment, including routers and switches.
- Work closely with clients to understand their IT needs and provide tailored solutions.
- Collaborate with the team to ensure the successful delivery of IT services and projects.
- Maintain up-to-date knowledge of industry best practices and emerging technologies.

Requirements

- Australian Citizenship / Permanent Residency
- Proven experience in a Level 2/3 Support role, preferably within an MSP environment.
- Strong knowledge of Windows operating systems and Microsoft suite (365, Active Directory, Azure, SharePoint).
- Experience with networking equipment such as routers and switches (desirable) & Fortinet Firewalls
- Excellent problem-solving skills and ability to work under pressure.
- Strong communication skills and ability to work effectively in a team.
- Relevant IT certifications are highly desirable.

Benefits

- Training and development
- A supportive and collaborative working environment with a focus on work-life balance.
- Opportunities for professional development, including paid certifications.
- A great working culture where your contributions are valued.

Salary

- Competitive salary based on experience

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