Client Tax Ops Business Analyst

Join a team that drives innovation and excellence in tax operations across JPMorgan Chase's Corporate Investment Bank, Commercial Bank, and Community Consumer Bank. Here, your work will help shape efficient, compliant, and future‑ready solutions for our clients in a dynamic financial environment.

As a Business Analyst within Client Tax Operations team, You'll work on a diverse portfolio of key initiatives, from operational process improvements to strategic technology builds. This is a fast‑paced environment where attention to detail, strong organizational skills, and a focus on delivery are essential. If you thrive on collaboration and enjoy working on projects that shape the future of our business, we want to hear from you

Job responsibilities

- Apply best‑in‑class business analysis practices to identify, assess, document, and communicate requirements to technology teams.
- Conduct due diligence and analyze Line of Business processes.
- Document current state (As Is) and future state (To Be) flows and data attributes.
- Create gap analyses for existing processes and data flows.
- Collaborate with stakeholders to identify and propose tactical and strategic solutions.
- Participate in Agile solutioning and project delivery.
- Assist in defining future operating models, control, and governance frameworks.
- Translate business requirements into test plans and oversee development and testing.
- Deliver innovative solutions that enhance client experience and reduce costs.
- Build and maintain strong collaborative relationships with stakeholders across the organization.

Required qualifications, capabilities, and skills

- Strong Business Analysis and problem‑solving Techniques and discipline
- Strong technical architecture acumen
- Good presentation and story‑telling skills
- Ability to multitask and adaptive to change
- Strong Microsoft Excel, Visio, Project and Power Point required
- Hands‑on experience in implementing solutions such as Alteryx, Tableau, UiPath and/or any other market‑leading platforms
- Exceptional analytical skills to understand a diverse array of products and complex end‑to‑end workflows
- Detail‑oriented with a control mindset
- Ability to manage unstructured situations and ambiguity
- Ability to work under pressure and to deadlines, with accountability and responsibility for owning actions

Preferred qualifications, capabilities, and skills

- Transformational mindset and techniques a plus

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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